Courtyard Houston by The Galleria - Assistant General Manager

Courtyard Houston by The Galleria is a modern hotel located strategically across from the renowned Galleria shopping center in Houston, Texas. Featuring contemporary rooms with chic furnishings, the hotel offers guests a blend of comfort and convenience with amenities such as an indoor swimming pool, a hot tub, and a fully equipped gym featuring cardio machines and free weights. The hotel caters to both business and leisure travelers, providing complimentary WiFi throughout the property and an on-site restaurant called The Bistro, known for its à la carte breakfast offerings. The location is prime, being just a 15-minute drive to key Houston attractions including the George R. Brown Convention Center and NRG Stadium, making it an excellent choice for event attendees and tourists alike. Additionally, the museum district is situated about five miles away, offering guests opportunities to explore Houston's rich cultural sites easily. The role available is a supervisory managerial position designed to ensure guest satisfaction and smooth hotel operations in the absence of the General Manager or Manager on Duty. This role is critical for maintaining high standards of service and operational efficiency across various hotel departments. The position requires a proactive individual who can assist the General Manager in driving hotel profitability through effective revenue generation, cost control measures, enhancing guest satisfaction, and developing staff. It demands leadership skills, with the expectation that exempt managers will customarily and regularly direct the work of at least three full-time associates or their equivalents. The managerial duties are predominantly administrative, executive, or professional, requiring more than half of the time to be spent on tasks that involve discretion and independent judgment. Exempt associates in this role must be committed to their responsibilities, working the necessary amount of time each day to complete their duties, with an expectation of a minimum of 47.5 hours per workweek for OEM associates. The job involves considerable decision-making authority and a hands-on approach to leadership, ensuring all hotel operations align with the high standards set by the Courtyard Houston by The Galleria. This is an excellent opportunity for candidates looking to progress their careers in hotel management within a reputable and vibrant hospitality environment nestled in one of Houston's most sought-after neighborhoods.

• Bachelor’s degree in hospitality management or related field preferred
• Minimum of 3 years experience in hotel supervisory or managerial roles
• Proven track record of guest satisfaction and operational excellence
• Ability to work a minimum of 47.5 hours per week for exempt associates
• Strong organizational and multitasking skills
• Ability to use discretion and independent judgment in job duties
• Must be able to manage and direct at least 3 full-time associates or their equivalents