Corporate Concierge $28-$29 - Apply Now!

At Forrest Solutions, we pride ourselves on fostering an inclusive and dynamic work environment that reflects our commitment to excellence and innovation. As a leading firm in our sector, we are dedicated to delivering outstanding service to our clients and creating a welcoming atmosphere for all visitors. Our local office serves as a central hub where our values of professionalism, integrity, and customer-centric service come to life. We believe that every interaction matters, which is why our team members are passionate about making a positive and lasting impression. The Guest Experience Coordinator at Forrest Solutions plays a critical role in shaping the first impression of our firm. This position is the face and voice that clients and visitors encounter upon arriving at our office, making the role fundamental in embodying our "First Impressions" philosophy. The coordinator is entrusted with the responsibility of ensuring every guest feels personally welcomed and valued from the moment they step through our doors. This involves anticipating our guests' needs, offering personalized services, and maintaining an atmosphere that reflects the high standards and vibrant culture of our firm. This professional, office-based role operates primarily within a fast-paced environment requiring excellent organizational and multitasking skills. The Guest Experience Coordinator manages a range of responsibilities that include greeting and assisting visitors, coordinating conference room logistics, maintaining reception areas, and supporting office leadership through seamless communication and operational support. The position reports directly to the Office Administrator and offers a competitive salary in the range of $28 to $29 per hour, reflecting the importance of the role within our organizational structure. The successful candidate will possess a calm and professional demeanor even under pressure, demonstrating exceptional interpersonal and communication skills. Proficiency in handling multi-line phone systems, Microsoft Office applications, and basic office equipment is essential to ensuring efficient office operations and maintaining clear communication channels. The ability to work both independently and collaboratively within a team, along with a strong sense of initiative and attention to detail, will be key to excelling in this position. As an ambassador of our firm's culture and values, the Guest Experience Coordinator will not only welcome and assist guests but also foster a warm and inviting environment. Responsibilities extend to overseeing visitor access and security, managing event coordination, providing local travel information, and supporting administrative tasks such as document handling and courier coordination. Additionally, the role includes mentoring junior team members and ensuring compliance with all firm policies, procedures, and professional standards. This role requires a strong commitment to safety and emergency preparedness, including maintaining certification in CPR/AED and first aid procedures. Flexibility to work outside the normal business hours when needed is also a critical component of this position, ensuring continuous support and service excellence. Forrest Solutions is committed to equal employment opportunity, welcoming applicants from diverse backgrounds and ensuring that all qualified individuals receive fair consideration. The compensation offered is commensurate with the candidate’s qualifications and experience, and while open to both internal and external candidates, adjustments may be made for current employees based on internal guidelines. Joining our team means becoming part of a firm that values your contributions and is dedicated to your professional growth and success.

• High school diploma or equivalent
• previous experience in a customer service or receptionist role preferred
• proficiency with office equipment and software
• ability to maintain composure under pressure
• strong communication and interpersonal skills
• flexibility to work outside normal business hours
• CPR/AED certification or willingness to obtain
• ability to handle confidential information with discretion
• must be legally authorized to work