Coral Springs,FL,USA Job:Passenger Service Agent-English/spanish
Posted on October 24, 2025
Opportunity in Coral Springs, FL, USA
Snapshot
- Position: Passenger Service Agent - English/spanish Speaker (Based in Coral Springs, FL, USA)
- Location: Coral Springs, FL, USA, FL
- Posted: Recently.
- Company: Swissport International AG
- This Coral Springs, FL, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Swissport International AG team in Coral Springs, FL, USA, FL is growing.
- Benefit from working in Coral Springs, FL, USA, a key hub for the a dynamic industry.
Compensation & Benefits
- Compensation: $19-$19/Hour (approx. $22.7k/Year)
- Benefits: This role offers a competitive benefits package.
- Stable workload with modern tooling and processes.
What You'll Do
- Core objectives involve your professional skills in a dynamic.
Swissport is a global leader in aviation services, renowned for its comprehensive Ground Handling, Cargo Handling, and Passenger Services provided to over 300 million passengers annually. Operating across various international locations, Swissport is committed to delivering consistent and tailor-made solutions that enhance the aviation industry's customer experience. With a focus on innovation, safety, and superior service quality, the company supports airlines and airports worldwide, facilitating smooth operations and fostering strong client relationships through its expert workforce.
As a Passenger Service Agent at Swissport, you will play a pivotal role in shaping the passenger journey from arrival through departure. This position requires a dynamic individual capable of handling a variety of customer service functions, including reservations, ticketing, baggage processing, terminal and gate check-in, and coordinating special assistance for VIPs and passengers with special needs. The role demands a proactive approach to resolving passenger complaints and managing disruptions such as flight delays or cancellations. As part of your daily duties, you will operate equipment like jet ways and reservation software, ensure compliance with all regulatory and Swissport-specific policies, and maintain meticulous documentation. This position offers an hourly pay rate of $19.73 and requires fluency in both English and Spanish to effectively assist a diverse international passenger base. Joining Swissport means becoming part of a team that values showing care, doing the right thing, and winning as a team, making it an excellent opportunity for individuals passionate about delivering exceptional customer service in the fast-paced aviation sector.
- High School diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills in English and Spanish
- Ability to type and learn airline specific reservation and ticketing software
- Commitment to continuous improvement
- Self motivated and independent worker
- Ability to follow procedures and adapt when necessary
- Willingness to work in inclement weather
- Valid Florida Driver's License