Conference Service Manager - $75000 to $80000 per YEAR

The Quail is a highly prestigious hotel situated in the scenic Carmel Valley, California. Renowned for its exceptional hospitality services and beautiful location, The Quail offers guests an exquisite experience blending comfort and luxury with the natural charm of the area. This establishment is dedicated to maintaining high standards in service, ambiance, and guest satisfaction, making it a prime destination for both leisure and business travelers. By joining The Quail, employees become part of an esteemed team where they can grow professionally while contributing to an outstanding hospitality environment. We are currently seeking a talented and dedicated Conference Services Manager to join our Sales & Marketing Department. This full-time role offers a competitive salary ranging from $75,000 to $80,000 per year, along with additional commissions that reflect the dynamic nature of the position. The ideal candidate will work closely with our motivated and experienced team, supporting a robust hospitality operation that values excellence and client-focused service. The Conference Services Manager will play a pivotal role in managing events at the hotel, acting as the crucial link between clients and the hotel’s various departments. Responsibilities include creating banquet event orders (BEOs), ensuring contracts are honored, and maximizing event revenues through upselling opportunities. The candidate will need to exhibit exceptional communication skills, outstanding customer service abilities, and maintain a proactive approach to managing client relations. Duties extend to overseeing the daily catering operations, including scheduling, payroll, recruitment, planning, controlling, and analyzing departmental activities. This role demands someone comfortable operating under pressure with minimal supervision while juggling multiple priorities effectively. The successful individual will also take on on-site client engagements, including greeting guests and confirming logistical details of events such as setup and food and beverage requirements. This hands-on involvement in event execution is essential in ensuring a seamless experience for clients and their guests, contributing to The Quail's reputation as a premier event venue. Overall, this role represents an incredible opportunity for professionals passionate about hospitality and event management, driven by delivering excellence and enhancing guest experiences within a beautiful and vibrant work setting. Join The Quail, where your career can flourish amidst an inspiring team and prestigious hospitality operation.

• Prior experience in event planning required
• Bachelor's degree in hospitality or related field preferred
• Ability to efficiently handle multiple duties under pressure with minimal supervision
• Exceptional customer service with excellent communication