Concierge/Receptionist (Evenings & Weekends) - Apply Now!

The Stratford is a distinguished luxury senior living community recognized as a Great Place to Work, proudly upholding the principle of 'People First.' This respected establishment thrives on a culture of compassion, respect, and dedication, ensuring that every interaction within the community is meaningful and impactful. The Stratford emphasizes growth, teamwork, and a heartfelt commitment to enriching the lives of both its residents and team members. With an environment that values exceptional care and support, this community offers an empowering workplace where individuals are encouraged to contribute to a purposeful mission. Joining The Stratford means becoming part of a supportive, inclusive culture that truly honors the importance of people in every aspect of its operations. The role of Concierge / Receptionist at The Stratford stands as a vital position within the community, often serving as the first point of contact for prospects, guests, and family members. This pivotal role supports the community's sales and operational efforts by handling incoming calls, scheduling tours, and creating a warm, welcoming experience that reflects the community's values. Known as the 'Director of First Impressions,' the Concierge ensures that visitors experience a vibrant and courteous environment from the moment they arrive. This position commands an individual with strong administrative skills, exceptional communication abilities, and a genuine passion for customer service. The Concierge provides essential telephone and administrative support across all departments, ensuring smooth daily operations while promoting community programs and events. In this role, the Concierge engages residents and guests, assists with registrations for activities, and maintains vigilant security measures to ensure the safety and comfort of everyone in the community. The position requires a professional individual capable of managing multiple communication devices, overseeing mail and deliveries, and assisting the Business Office Manager in maintaining inventory and supplies. Participation in trainings and adherence to confidentiality standards under HIPAA are critical responsibilities, highlighting the importance of professionalism and discretion. This dynamic role demands technical competence, interpersonal skills, flexibility, and a proactive mindset to navigate the diverse needs of a senior living environment. Candidates will find a rewarding opportunity to grow personally and professionally while making a meaningful difference in the lives of others. The Stratford fosters an environment where team members can thrive and where their contributions support the company's mission to serve its members with dignity and respect. If you are motivated to be part of a community dedicated to exceptional service and compassionate care, The Stratford's Concierge / Receptionist position offers an extraordinary career path that blends administrative excellence with heartfelt engagement.

• Certification or completed course work in office management desired
• telephone operating and answering experience required
• 1-2 years' experience in a similar concierge/administrative assistant position desired
• ability to read, write, speak and understand English fluently
• ability to meet or exceed the company's attendance and punctuality standards
• ability to use miscellaneous software and office equipment
• ability to understand and follow directions as given
• ability to work with minimal supervision