Concierge Security - Front Desk Officer - Apply Now!

GardaWorld Security Services is a globally recognized leader in providing sophisticated and tailored security solutions. Established as a trusted provider in the security industry, GardaWorld is committed to employing and training highly skilled, dedicated professionals who uphold the highest standards of service, integrity, and safety. With a wide presence across multiple countries and sectors, GardaWorld Security Services places a strong emphasis on career growth and professional development, offering numerous opportunities for team members to advance within the company. Known for its commitment to excellence, GardaWorld stands apart as the only guarding security company in the United States certified by Great Place to Work, which reflects its dedication to fostering a positive, inclusive, and supportive workplace environment. Currently, GardaWorld Security Services is seeking highly motivated individuals to join their team as Concierge Security Officers stationed in Cleveland, Ohio. The role of a Concierge Security Officer is uniquely customer-focused and is designed for individuals who thrive in environments that require a blend of security vigilance and exceptional customer service. This position caters to those who enjoy interacting with people and can skillfully build meaningful connections to inspire confidence and reassurance among visitors and tenants. This position offers multiple shifts with set schedules, including full-time work from Wednesday through Saturday on the third shift (11 p.m. to 7 a.m.) and part-time work from Sunday through Tuesday on the same shift. Employees receive a competitive hourly wage of $17.75 and enjoy benefits such as DailyPay, which allows for flexible, early wage access. Comprehensive benefits include medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off policies, paid holidays, disability, and life insurance options. Additionally, GardaWorld provides uniforms at no cost to employees, further supporting their professional appearance and comfort on the job. The Concierge Security Officer role involves various responsibilities ranging from welcoming and verifying visitor identities to managing access control and performing front desk duties. Security personnel are also required to respond promptly and effectively to incidents, provide necessary first aid, and coordinate with emergency teams when required. The role necessitates strong communication skills for handling inquiries both in person and by phone as well as diligently documenting incidents and reporting security concerns. Importantly, the primary goal of the Concierge Security Officer is to ensure the safety and protection of individuals and property across various environments such as office towers, hotels, and shopping centers. This role demands a balance of vigilance, professionalism, and customer service expertise, making it ideal for individuals who seek a dynamic and rewarding position within the security sector. GardaWorld Security Services values individuals with a clean record who can successfully complete their rigorous screening and background processes. Candidates must be authorized to work in the U.S. and should demonstrate exceptional customer service skills and proficiency with basic phone and computer usage. Experience in security, military, or law enforcement is highly advantageous but not mandatory, offering an edge to applicants with such backgrounds. GardaWorld’s commitment to equal employment opportunity ensures a fair and inclusive hiring process, welcoming applicants from diverse backgrounds seeking a promising and rewarding career. Overall, this position is more than just a job; it is an opportunity to be part of a respected global security leader dedicated to protecting people and property while advancing your career.

• Be authorized to work in the U.S.
• documentation of High School Diploma or GED
• ability to pass extensive screening process
• exceptional customer service skills
• proficiency in basic phone and computer skills