Concierge PT-Apply Now!-Santa Clarita,CA,USA,CA | Hiring

Senior Lifestyle is a prominent provider of senior living communities dedicated to enriching the lives of residents through compassionate care and supportive environments. With a strong commitment to enhancing quality of life, Senior Lifestyle focuses on creating communities where hospitality and respect are paramount. Their mission revolves around embracing HEART principles — Hospitality, Excellence, Appreciation, Respect, and Teamwork — ensuring that all employees are aligned with the goal of positively impacting residents' lives. This organization values individuals who share their passion for service and community engagement, making it an ideal workplace for those eager to make a meaningful difference in the lives of seniors and their families. The role available is centered on providing exceptional assistance to residents, guests, and vendors within the community. It is a dynamic position that combines customer service, security, and administrative responsibilities. As an integral part of the Senior Lifestyle team, this position requires an individual who can greet residents warmly, offer general assistance to visitors and prospective residents, and handle communication efficiently via telephone. This role also involves ensuring safety in the community by monitoring surveillance systems and responding to any irregular activities to protect both residents and property. Additionally, the job includes processing various reports related to work orders, incidents, and concerns, reflecting the organization's commitment to maintaining a safe and well-organized environment. Handling deliveries such as packages, plants, and prescription drugs is another key responsibility, requiring meticulous attention to detail and adherence to policies regarding delivery and receipt. Maintaining accurate logs for key issuance and gate passes is crucial to community security and operational integrity. This position supports multiple departments by assisting with administrative tasks, showcasing the need for flexibility and cooperation in a team-oriented environment. Responding promptly to concerns from residents, families, and employees underscores the company's dedication to high customer satisfaction and responsive service. Maintaining a professional and positive demeanor is essential, as this role acts as a representative of Senior Lifestyle to all stakeholders. The ideal candidate will embody the company’s values, exhibit empathy and kindness, and demonstrate the ability to multitask efficiently while working independently when necessary. Senior Lifestyle offers a comprehensive benefits plan that includes health, dental, and vision insurance, retirement plans, short-term and long-term disability coverage, and paid time off. They also provide innovative perks such as DailyPay, which allows employees to access earned wages before payday. The company upholds a safe workplace policy by requiring COVID-19 vaccination proof where applicable, with exemptions for medical, religious, or personal beliefs in line with government regulations. This highlights the company’s commitment to safety and well-being for all team members and residents alike.

• High school diploma or equivalent
• three months of related experience preferred
• ability to communicate clearly and effectively in English
• proficiency with Outlook, Excel, and Word
• compassionate and professional attitude
• ability to work in a team and multi-task
• ability to make independent decisions
• positive and friendly demeanor