Concierge (Independent Living) 11pm-7am Full-time

Senior Lifestyle is a reputable organization dedicated to enriching the lives of seniors by fostering a community grounded in HEART values - Hospitality, Excellence, Appreciation, Respect, and Teamwork. The company’s mission is to purposely brighten and enhance the daily living experience of the residents it serves, promoting a welcoming and supportive environment for both the seniors and their families. Senior Lifestyle operates several senior living communities that provide a safe, comfortable, and engaging atmosphere, demonstrating a commitment to quality service and compassionate care. This role offers an opportunity to be part of a team dedicated to making a meaningful difference in the lives of residents and their families. The position is focused on providing assistance and support to residents, guests, and vendors, ensuring their needs are met with professionalism and warmth. The individual will be responsible for greeting residents and visitors, providing general assistance, and maintaining an attentive presence to ensure safety within the community. The job involves a range of responsibilities including answering telephone calls, monitoring surveillance and security systems to protect residents and property, processing various reports related to incidents and requests, and managing deliveries such as packages, plants, and prescriptions. This role also includes administrative support duties for other departments, maintaining logs for key issuance and gate passes, and promptly addressing and resolving concerns from residents, families, and employees. Success in this role requires a positive and professional demeanor, strong communication skills, and the ability to work collaboratively with a team while managing multiple tasks efficiently. Candidates should be compassionate, empathetic, and dedicated to providing excellent customer service. The company values individuals who can make independent decisions when needed, showing discretion and judgment in sensitive situations. Senior Lifestyle provides comprehensive benefits for eligible employees including health, dental, vision, retirement plans, disability coverage, and paid time off. Additionally, team members can access their earned wages prior to payday through the DailyPay application. The company maintains strict health and safety protocols including a COVID-19 vaccination requirement, with exemptions handled under medical, religious, or personal belief conditions. This role represents a vital part of the community’s frontline team, ensuring a safe and friendly environment that aligns with Senior Lifestyle’s mission to deliver exceptional care and hospitality.

• Minimum of three months related experience preferred
• clear and effective communication skills in English
• proficiency in computer skills including Outlook, Excel and Word
• compassionate and empathetic nature
• teamwork and multitasking capabilities
• independent decision-making skills
• positive and friendly attitude toward residents and co-workers