Concierge - Full-Time - Apply Now!

This job opening is at a community-focused elder care facility dedicated to providing a warm, welcoming, and supportive environment for its residents. The community prides itself on fostering strong relationships among residents, their families, employees, and visitors, ensuring a sense of belonging and comfort throughout each individual’s stay. This establishment places great importance on hospitality and professional communication, vital for daily operations and resident satisfaction. As a key point of contact within the community, the role primarily involves front desk responsibilities that go beyond administrative tasks to include maintaining positive interactions and managing essential communications efficiently. The position offered is typically full-time within a senior living community or elder care facility, where a front desk receptionist or community liaison plays a central role. The individual in this position will be tasked with being the welcoming face to all who enter the community, greeting residents, visitors, family members, contractors, and employees with warmth and approachability. A crucial part of the role involves answering and directing phone calls, managing inquiries, and maintaining records such as resident registries and absentee logs. Proactivity in addressing resident needs by coordinating maintenance requests and handling administrative tasks like copying, faxing, and recording financial transactions related to front desk activities also forms a core part of the responsibilities. Additionally, there is a strong emphasis on ensuring security and accountability by maintaining sign-in/out logs for visitors and service personnel. In this role, the employee must demonstrate patience, tact, enthusiasm, and a positive attitude, especially with elderly residents, reflecting the organization's commitment to compassionate care. Professional appearance and communication skills are also required, as the role represents the community to a diverse range of stakeholders. This role not only requires proficiency in basic office technology but also demands exceptional interpersonal skills to maintain the friendly, respectful, and inviting atmosphere the community strives to uphold. The receptionist will also manage daily cash receipts related to employee meals and other services, submitting these records promptly for bookkeeping purposes. Overall, this position offers a rewarding opportunity to contribute significantly to the well-being of elderly residents while playing a pivotal role in the smooth operation of the community. This role is ideal for someone who enjoys engaging with people in a service-oriented environment and who values creating a positive and comforting experience for all community members.

• Must be 18 years of age or older
• Must read, write, speak and understand English
• Computer literate
• Must dress professionally as directed by management
• Patience, tact, enthusiasm and positive attitude toward the elderly
• Personable, friendly and enjoys smiling