Concierge Concierge - Apply Now!

Century Park Associates is a distinguished senior living community committed to enhancing the lifestyle of its residents while fostering a positive and supportive work environment for its employees. The organization prides itself on a culture where trust, leadership, and personal ethics are paramount. Its core philosophy is encapsulated in a 'people come first' mindset, ensuring every interaction is driven by excellence, respect, and outstanding service. Century Park Associates is dedicated to nurturing not just the physical, but also the emotional and social well-being of its residents. The company is known for its compassionate approach, encouraging residents to continue learning, growing, and contributing in meaningful ways in their daily lives. The Concierge role at Century Park Associates is a pivotal position responsible for providing exceptional customer service and reception duties primarily focused in the front lobby area. Reporting directly to the Business Office Manager, the Concierge acts as the community's welcoming face, ensuring every resident, family member, and visitor is greeted warmly and professionally. This role demands a high level of interpersonal skills, as it involves constant interaction with people, managing inquiries, and addressing concerns with courtesy and efficiency. The Concierge also undertakes a variety of administrative tasks, from typing and data entry to managing mail and resident directories, all crucial for the smooth operation of the community. In addition to greeting and administrative responsibilities, the Concierge supports the sales and marketing efforts by managing incoming inquiries and liaising effectively with the sales team. The role requires proficiency with Microsoft Office software and office equipment such as fax machines, copiers, and scanners. Candidates must demonstrate strong multitasking abilities, communication skills, and a genuine enjoyment in serving seniors. Trustworthiness, dependability, and professionalism are critical traits for success in this role, as is the ability to work efficiently with minimal supervision while handling frequent interruptions in a busy environment. This position is ideal for individuals who are cheerful, positive, and responsive to resident needs, committed to maintaining an atmosphere of hospitality and warmth. The Concierge at Century Park Associates not only fulfills administrative and customer service functions but also contributes significantly to creating a welcoming and safe environment, ensuring residents and visitors feel valued and cared for every day.

• High school diploma or equivalent
• proficiency in Microsoft Office Word and Excel
• experience with office machines including fax, copier, scanner
• ability to demonstrate excellent customer service and hospitality
• strong telephone etiquette
• trustworthiness and dependability
• effective communication skills
• ability to multitask and meet deadlines
• ability to work efficiently with little to no supervision and frequent interruptions
• cheerful and positive demeanor
• responsiveness to resident requests
• adherence to Century Park's Code of Ethics and compliance training