Concierge - Bellagio - Apply Now!

MGM Resorts International is a globally renowned hospitality and entertainment company headquartered in Las Vegas, Nevada. Known for its iconic properties and vibrant entertainment experiences, MGM Resorts has solidified its position as a leader in the leisure and hospitality industry. The company's portfolio includes premier resorts, casinos, restaurants, and entertainment venues that attract millions of guests each year from around the world. MGM Resorts is dedicated to delivering exceptional guest experiences through innovation, unmatched service, and a commitment to diversity and inclusion within its workforce. As a luxury hospitality establishment, MGM Resorts offers a dynamic and fast-paced work environment where employees have the opportunity to grow their careers in one of the most exciting industries. The Bellagio, one of the crown jewels of MGM's portfolio, epitomizes opulence, sophistication, and world-class service. The Bellagio is famous for its stunning architecture, exquisite dining options, and entertainment attractions such as the iconic fountains. Working at Bellagio means being part of a team tasked with delivering unforgettable moments to guests seeking the utmost in comfort and engagement. The Concierge role at Bellagio plays a crucial part in enhancing guest satisfaction by delivering personalized and proactive service. As a concierge, you will be at the heart of the guest experience, providing tailored recommendations, managing reservations, and swiftly resolving any issues that arise during their stay. Your expertise in local attractions and MGM Resort offerings will enable you to craft unique itineraries and experiences that go beyond guest expectations. The role requires excellent communication skills and the ability to multitask efficiently, as you will be managing multiple channels of guest requests including phone, email, text, and face-to-face interactions. You will also handle bookings and promotions across various MGM Resorts venues such as restaurants, shows, cabanas, retail shops, and exclusive events. Acting as a brand ambassador, you will foster strong connections with vendors and guests, embodying the hospitality excellence MGM Resorts is known for. Starting at $19.00 per hour, this position offers a fantastic entry point into the hospitality industry with ample opportunities for professional growth and development. You're encouraged to stay knowledgeable about citywide amenities and maintain strong professional networks within the hospitality community. Additionally, you may assist with guest check-ins and check-outs, adding to the comprehensive nature of this client-facing role. Joining MGM Resorts International as a Concierge at Bellagio means becoming part of a team that values innovation, inclusivity, and enthusiasm. You'll experience the thrill of working in a renowned resort while cultivating skills that can launch a promising career in hospitality. If you thrive in a team-oriented environment and have a passion for creating memorable experiences for diverse guests, this role offers a rewarding professional journey alongside a vibrant community of hospitality experts.

• High school diploma or GED
• 1+ years of prior relevant experience working in front services at a hotel/casino, spa, retail, or admin/office work preferred
• SNHCA or Les Clefs D'or membership preferred