Concierge - Apply Now!

The Addison of Oakleaf is a distinguished senior living community located in Jacksonville, Florida, proudly operated by Sonida Senior Living. As a premier retirement community, it is dedicated to offering quality assisted living and memory care services to its residents. The community is designed to foster a supportive, respectful, and enriching environment where seniors can enjoy their golden years with dignity and comfort. At The Addison of Oakleaf, the focus is placed on providing compassionate care tailored to the unique needs of each resident, ensuring their safety and well-being while promoting an active and engaged lifestyle. The Addison of Oakleaf is committed to integrating cutting-edge technology to enhance both resident care and employee effectiveness. This includes SafelyYou, an advanced AI video technology designed to detect and prevent falls among residents, significantly increasing safety measures within the community. Advanced Electronic Health Record (EHR) Technologies help automate care assessments, reducing administrative tasks and allowing staff to dedicate more time to personalized care. The Sage system improves response times to call lights, boosting the overall service and care quality, while Microsoft Power BI provides a centralized data platform that supports informed decision-making and operational efficiency. In addition to these technological advancements, The Addison of Oakleaf supports continuous professional development and education. The community offers paid referral programs for Team Members and Residents, demonstrating its appreciation for community building and team growth. Employees benefit from a comprehensive benefits package that includes medical, dental, vision, and life/disability insurances, a 401k retirement savings plan with a discretionary company match determined annually, an Employee Assistance Program, and Flexible Spending Accounts (FSA) and Dependent Care saving accounts. Paid time off is available from day one, coupled with paid training to equip employees with the skills needed to excel in their roles. Flexible scheduling options are also provided, subject to eligibility based on employment status and location. The role of Receptionist at The Addison of Oakleaf is integral to the community’s operation and resident experience. As the first point of contact for visitors and callers, the Receptionist acts as a welcoming ambassador, embodying the community’s commitment to exceptional customer service and care for senior residents. The position is full-time and offers a competitive salary along with the aforementioned benefits. The successful candidate will demonstrate strong communication skills, dependability, and a genuine interest in contributing to the well-being of older adults. Receptionists are responsible for answering and directing telephone calls appropriately, providing important information such as community address, directions, fax numbers, and company website details. They greet and guide visitors upon arrival, manage incoming mail and coordinate express mail pick-up and delivery services including FedEx and UPS. The role also involves addressing and resolving customer questions and concerns promptly and professionally. Those who thrive in this role are those who appreciate being a responsible and dependable team member, contributing to a positive and supportive environment for residents and coworkers alike. Working at The Addison of Oakleaf means more than just a job; it means becoming part of a community that values respect, kindness, and a commitment to superior senior care. The community encourages candidates who enjoy providing exceptional service and who are looking for a meaningful career in the senior living industry to apply. This position offers the chance to grow professionally in a highly respected setting that prioritizes employee well-being and continuous learning alongside innovative technology and compassionate care.

• High school diploma or equivalent
• Experience in customer service preferably in a healthcare or senior living environment
• Strong communication skills
• Dependability and responsibility
• Ability to handle a multi-line phone system
• Proficiency in basic computer applications
• Ability to work flexible hours as needed