Concierge - Apply Now!

Century Park Associates is a senior living community dedicated to enhancing the lifestyle of residents while fostering a rewarding and supportive work environment for its associates. With a commitment to leadership, trust, and personal ethics, the company prioritizes its people-first philosophy, ensuring excellence, respect, and superior service throughout its organization. Century Park Associates prides itself on creating a community where residents can continue to grow, learn, and contribute meaningfully to their environment. The organization's culture emphasizes caring deeply for its residents and encouraging employees to go beyond their job descriptions to deliver exceptional service and build lasting relationships. This senior living community is well known for maintaining a positive atmosphere of warmth and hospitality, underpinned by a code of ethics and a proactive approach to compliance training for all team members. The role of Concierge at Century Park Associates is a vital frontline position primarily focused on providing excellent customer service and reception duties in the front lobby area. Reporting to the Business Office Manager, the Concierge is the first point of contact for residents, families, and visitors, providing a welcoming and professional environment. This role demands a mixture of greeter responsibilities, administrative support, and sales and marketing assistance, demanding an individual who is courteous, efficient, and attentive. The Concierge is responsible for greeting guests with warmth and professionalism, managing lobby security with vigilance, and ensuring the maintenance of a clean and inviting lobby area. Additionally, the role includes essential administrative duties such as typing, filing, data entry, management of mail and packages, logging events, and maintaining various important lists and records. The Concierge also assists the sales team by managing incoming inquiry calls and coordinating communication to help prospective residents. Proficiency with Microsoft Office and office machines is essential, ensuring smooth clerical operations in a busy front desk environment. The ideal candidate enjoys serving seniors, excels in multitasking and communication, and demonstrates trustworthiness, dependability, and a positive attitude. The role requires a person who can work independently with minimal supervision yet collaborate effectively to support the community's functions. Overall, this position offers an excellent opportunity to contribute meaningfully within a community-oriented organization focused on compassionate service and professional integrity.

• Must have high school diploma or equivalent
• must be proficient with Microsoft Office Word and Excel
• must demonstrate proficiency with office machines including fax copier scanner
• must enjoy serving seniors
• must demonstrate excellent customer service and hospitality
• must have good telephone etiquette
• must demonstrate trustworthiness and dependability
• must work efficiently and effectively with little to no supervision
• must demonstrate effective communication skills
• must work efficiently with frequent interruptions
• must be able to multitask
• must be able to meet deadlines
• must be cheerful and positive
• must be responsive to resident requests
• must display integrity and professionalism by adhering to Century Park's code of ethics and complete all required compliance training