Concierge - Apply Now!

Sunrise Senior Living is a prominent provider of senior living services, committed to helping residents live longer, healthier, and happier lives. As a company, Sunrise prioritizes creating meaningful connections between its team members, residents, and their families, cultivating an environment where joy and fulfillment are central. With a strong culture that values the sacredness of human life, Sunrise is an 8-time certified Great Place to Work by Activated Insights, a reflection of its dedication to fostering a supportive and positive workplace for its employees. The company continuously seeks individuals who are passionate about making a difference in the lives of seniors and their communities.\n\nThe role being offered is for a Concierge at Sunrise on Old Meridian. This position is often the initial contact and first impression visitors, residents, and families have of Sunrise Senior Living. The Concierge plays a crucial role in welcoming guests, managing communication, and supporting various community functions such as recruitment, administrative tasks, and risk management. Duties include greeting visitors warmly, managing calls efficiently, assisting with appointment scheduling, and supporting the Director of Sales and Executive Director by providing community overviews and facilitating smooth interactions with potential residents and their families. The Concierge also plays an important role in maintaining the front desk and Bistro areas to ensure a pleasant environment with refreshments, music, and comfort.\n\nThe position requires strong customer service skills, attention to detail, and the ability to multitask in a dynamic environment. The Concierge contributes to sales and marketing efforts by handling inquiries, tracking leads, and maintaining marketing materials. Additionally, risk management is a key aspect, with responsibilities including safety protocol enforcement and emergency preparedness. Administrative duties involve updating records, handling mail, managing meal tickets, and supporting recruitment efforts with data entry and organizational tasks. Teamwork and consistent participation in training and engagement activities are also emphasized. This role is an opportunity to work in a community-oriented setting where service excellence, safety, and teamwork are foundational. Candidates can expect a workplace that encourages growth, development, and a deep sense of contribution to the quality of life of seniors. The employment type is full-time, with compensation competitive and based on location, experience, and qualifications. Benefits include medical, dental, vision plans, retirement savings, paid time off, tuition reimbursement, and more, creating a comprehensive package that supports employees both professionally and personally.

• High school diploma or equivalent
• experience in customer service
• proficiency with computer applications including Microsoft Office and database systems
• ability to multi-task and handle multiple priorities effectively
• strong communication skills
• willingness to comply with safety and risk management protocols
• ability to work as part of a team
• must pass pre-employment drug test and physical evaluation
• Covid-19 and influenza vaccination in accordance with applicable laws
• valid driver's license if operating Sunrise vehicle