Concierge - Apply Now!

White Lodging is a leading hospitality company that develops and operates a portfolio of premium-brand hotels, rooftop bars, and restaurants located in some of the most vibrant and desirable cities across the United States. Known for their commitment to quality and guest satisfaction, White Lodging focuses on creating exceptional experiences in award-winning properties. The company's portfolio includes renowned hospitality brands that appeal to both business and leisure travelers, offering luxurious accommodations, exquisite dining options, and unique entertainment venues. White Lodging prides itself on fostering an environment where both guests and employees can thrive, reflecting its belief that hospitality is not just a service, but an art of making people feel truly valued and cared for. At White Lodging, the concierge plays a vital role in delivering the highest standard of guest service. This position is designed for individuals who are passionate about hospitality and possess a genuine desire to anticipate and exceed guest expectations. As a concierge, you will be the primary point of contact for guests, assisting them with a wide array of requests including reservations, transportation arrangements, and providing detailed information about the hotel amenities and the local area. Your knowledge of the hotel's offerings and the surrounding attractions will help guests make the most of their stay, whether they are visiting for business or leisure. The concierge is not only a service provider but also an ambassador of the hotel's brand, responsible for maintaining a neat and professional appearance and fostering positive relationships with guests and colleagues alike. In this role, you will demonstrate problem-solving skills to handle guest concerns promptly and efficiently, ensuring a positive experience during their visit. Additionally, you will assist guests with food and beverage needs in the concierge lounge and contribute to its upkeep. White Lodging values teamwork and encourages a collaborative environment where each employee’s contribution is recognized and appreciated. This position offers excellent benefits including access to medical, dental, and vision insurance from day one, paid time off with rollover options, wellness tools, and leadership development opportunities. Employees also benefit from tuition reimbursement, discounts on hotel stays, dining and travel experiences, and multiple career advancement opportunities within the company's broad hotel network. The company provides a competitive and supportive workplace that allows you to grow your skills and career within the hospitality industry.

• high school diploma or equivalent
• previous experience in hospitality or customer service preferred
• excellent interpersonal and communication skills
• ability to work flexible hours including nights, weekends and holidays
• strong organizational and multitasking skills
• ability to remain calm under pressure
• basic computer skills