Concierge - Apply Now!

The Preserve at Dunedin is a distinguished senior living community renowned for its commitment to the overall wellbeing and exceptional care of its residents. Located in the scenic area of Dunedin, this community fosters a warm, welcoming, and premier living atmosphere making it a cherished home for many seniors. The management philosophy prioritizes excellent customer service and a supportive environment where staff and residents alike feel valued and respected. With a remarkable reputation as a Great Place to Work for eight consecutive years, The Preserve at Dunedin exemplifies a culture of respect, dedication, and continuous improvement. This recognition underscores the company’s commitment to creating a thriving workplace with competitive benefits designed to support both professional growth and personal wellness. Benefits extended to eligible team members include comprehensive medical, dental, and vision insurance plans, company-paid life insurance, voluntary disability coverage, a generous paid time off (PTO) plan along with paid holidays, and a 401(k) retirement savings plan featuring a company match. The Concierge role at The Preserve at Dunedin is integral to reinforcing the community’s welcoming atmosphere. As the first point of contact, the Concierge acts as an ambassador representing the values and spirit of the community. This position carries a range of receptionist duties that are essential for smooth operational functionality and resident satisfaction. The Concierge is responsible for making a positive first impression to all visitors and residents, screening and routing telephone calls with professionalism, and ensuring security procedures such as visitor sign-ins are properly followed. By managing mail services, maintaining emergency contact logs, and assisting with various clerical duties, the Concierge supports both residents and staff in a dynamic environment. Furthermore, the Concierge plays a key role in maintaining communication channels within the community by paging staff and notifying residents of visitors promptly. This position also assists with event coordination by handling RSVPs and transportation sign-ups for community functions. The role demands a person with excellent interpersonal skills, capable of relating to people with diverse personalities with empathy and discretion. Flexibility is essential, as the Concierge must work varying shifts including holidays and weekends, adapting to the needs of the community and contributing to a positive resident experience. The role may also entail some light housekeeping duties and requires compliance with all safety policies and emergency procedures to ensure a secure environment for residents and staff alike. Overall, the Concierge at The Preserve at Dunedin is a vital contributor to the community’s nurturing and supportive culture. It offers a fulfilling career opportunity for individuals who thrive in resident-centered environments and who wish to be part of a reputable organization recognized for excellence in workplace culture and resident care. If you are dedicated, adaptable, and passionate about making a difference in the lives of seniors, this position provides an excellent path to grow professionally while positively impacting a close-knit community.

• High school diploma required
• must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
• requires considerable initiative and judgment
• must have word-processing and clerical skills
• must be able to work flexible hours and participate in holiday activities
• physically able to bend and reach
• physically able to sit for extended periods of time
• required to work weekends and holidays as assigned
• may be required to work on shifts other than the one for which hired
• may be required to work extended hours (up to 16 hours per day)
• may be exposed to infectious waste, diseases, conditions, including HIV, AIDS, and Hepatitis B and C viruses
• could be subject to hostile and emotionally upset residents due to mental status
• background, criminal, and drug tests as required by HR policies and procedures
• may be asked to submit to random drug test during employment
• may have their picture taken and image used in social media or community advertising
• may be video recorded from devices installed by families in residents' apartments