Concierge - Apply Now!

BrightWorks is a leading modern coworking space company dedicated to redefining the way individuals and businesses approach their work environment. By providing flexible workspaces, BrightWorks caters to freelancers, startups, and established businesses alike, offering more than just desks and Wi-Fi. The company fosters a vibrant community through beautiful office settings, dynamic events, and exceptional member services designed to promote creativity, collaboration, and connection among its diverse members. BrightWorks stands out by cultivating a lifestyle where work feels engaging, supportive, and inspiring rather than routine or monotonous. As a forward-thinking coworking space provider, BrightWorks continually adapts to evolving work trends and member needs, maintaining a reputation for innovation and member satisfaction. The role of Concierge at BrightWorks is crucial as it embodies the front-line hospitality and operational excellence of the coworking spaces. This position serves as the primary point of contact for all members, guests, and visitors, ensuring each interaction is positive and reflective of the company's commitment to outstanding service. The Concierge is responsible for a variety of daily operational tasks which include managing administrative duties, overseeing office logistics such as mail handling, workspace bookings, and supplies management, and ensuring site safety and compliance through coordination with IT, Maintenance, and HVAC teams. Additionally, the Concierge supports events planned by the community team, assists in member lifecycle activities like onboarding and renewals, and plays an active role in membership growth by facilitating tours and leasing support. Successful candidates for this role will have strong interpersonal skills and a service-oriented mindset, enabling them to excel in relationship-building and multitasking within a fast-paced environment. Flexibility and adaptability are key as the Concierge will prioritize and pivot tasks based on dynamic business demands. The role also requires proficiency in Microsoft Office and the ability to work during evenings and weekends occasionally. BrightWorks values reliability and a positive attitude, looking for individuals who contribute to the warm, welcoming atmosphere that members experience daily. This position offers the chance to be at the heart of a thriving community-focused workspace where creativity and collaboration are celebrated, making work-life more enjoyable and productive for all members.

• high school diploma or equivalent
• 1-3 years of experience in hospitality or customer service
• strong communication skills
• excellent organizational abilities
• ability to multitask efficiently
• reliability and dependability
• physical ability to lift and move items for events
• proficiency with Microsoft Office
• availability to work flexible hours including nights and weekends