Concierge - Apply Now!

This esteemed senior living community is dedicated to enhancing the lives of seniors by fostering an environment of comfort, connection, and joy. The organization is deeply committed to offering an elevated lifestyle for its residents, where every detail is crafted with care to support their well-being and happiness. Providing outstanding care and service is at the heart of this community's mission, making it a sought-after place for seniors and their families. As a reputable senior living provider, it prides itself on professional, compassionate staff who work collaboratively to create a warm and welcoming atmosphere. The community offers a variety of amenities and services designed to meet the diverse needs of its residents and promote an active, engaging lifestyle. The Concierge position within this distinguished senior living community plays a pivotal role as the initial point of contact for visitors, residents, and families. Reporting directly to the Business Office Manager, this hourly role involves greeting visitors, arranging property tours, managing multi-line telephone calls, and providing essential clerical support to the administrative team. The Concierge is fundamental to creating a positive first impression and ensuring seamless communication and service throughout the community. The individual in this role must balance administrative duties with a warm, friendly demeanor and the ability to handle multiple tasks efficiently. As the face of the community, the Concierge supports the marketing and operational efforts by offering knowledgeable assistance about the property’s services, programs, and amenities. This role requires excellent communication skills, proficient computer use, and the ability to interact professionally with residents, guests, and staff. Physical stamina is also necessary, as the position involves standing and walking for extended periods, occasional lifting and carrying, as well as navigating stairs and other mobility tasks. The Concierge must maintain a tidy and organized reception area, ensuring that all informational materials are current and the environment is welcoming. By joining this community, the Concierge contributes to a supportive environment where residents feel valued and visitors receive a helpful and informative experience. This role is crucial in enhancing resident satisfaction and supporting the overall mission to provide a superior living experience for seniors. Those seeking a rewarding position in a respectful and collaborative workplace will find this opportunity both fulfilling and meaningful.

• High school diploma or equivalent preferred
• Able to read, write, and understand the English language, and be able to follow written or oral instructions
• Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
• Able to deal professionally with personnel, residents, family members, visitors, and the general public
• Knowledgeable of administrative practices, processes, and guidelines
• Experience using computer software (Microsoft)
• Have patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents, staff and visitors, based on whatever maturity level at which they are currently functioning