Concierge - Apply Now!

Vi at Lakeside Village is a distinguished senior living community located at 2792 Donnelly Drive, Lantana, FL 33462. Vi is nationally recognized as a Great Place to Work and is proud to be listed among Glassdoor's 100 Best Companies to Work For. This recognition speaks to Vi's commitment to providing an exceptional work environment, outstanding career development opportunities, and a supportive culture focused on growth and employee satisfaction. As a leader in luxury senior living, Vi offers a comprehensive suite of services tailored to enrich the lives of its residents, ensuring they experience comfort, safety, and meaningful engagement every day. Vi's dedication to excellence extends to its workforce. Employees at Vi benefit from competitive pay, exceptional benefits, and a luxury work environment designed to motivate and inspire. From day one, team members start accruing generous paid time off, empowering a healthy work-life balance. Additionally, Vi supports its employees' financial futures through a robust 401(k) with company match program and offers paid maternity and paternity benefits to promote family well-being. The organization takes pride in its award-winning training and development programs, enabling team members to learn from the best and advance their careers in an enriching setting. Tuition reimbursement further enhances professional growth, allowing employees to continue their education and skill development while contributing meaningfully to the community. The Concierge role at Vi at Lakeside Village presents a unique opportunity to join a highly accomplished resident services team committed to delivering exceptional hospitality to residents and their guests. As a Concierge, the successful candidate will act as the community's first point of contact, welcoming and directing residents and visitors with warmth and professionalism. This role requires managing resident inquiries, addressing simple resident needs efficiently, and monitoring critical community systems such as emergency response protocols to ensure safety and peace of mind. Furthermore, the Concierge will be responsible for handling all incoming calls with courtesy, ensuring that communication flows smoothly within the community. This position demands a proactive and resident-focused approach, emphasizing excellent oral communication skills, clear speaking voice, and strong organizational abilities. The ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining composure during emergencies is essential. Candidates must demonstrate good judgment and responsibility, especially when responding to urgent situations, applying a service-oriented mindset to problem-solving that enhances resident satisfaction. Candidates for this role are expected to bring prior experience in a customer service environment, which will be valuable in navigating the nuances of resident interaction and community operations. Current CPR and First Aid certifications are required, or the individual must be willing and able to obtain these qualifications promptly. By embracing these certifications and the community-focused responsibilities, the Concierge will play a vital role in ensuring that Vi continues to set the standard for luxury and compassionate senior living. Compensation for the Concierge position ranges from USD 15.75 to USD 18.59 per hour, reflecting the company’s commitment to rewarding talent and dedication appropriately. This competitive pay, combined with Vi’s exceptional benefits package and supportive culture, makes the Concierge role an excellent opportunity for those looking to build or enhance their career within a respected and caring organization. Joining Vi at Lakeside Village means becoming part of a team dedicated not only to professional excellence but also to making a meaningful difference in the lives of seniors and their families through thoughtful service and engagement.

• High school diploma or equivalent
• prior customer service experience preferred
• CPR and First Aid certified or willing to certify
• strong oral communication skills
• strong organizational skills
• ability to manage multiple tasks
• ability to remain calm under stress and act responsibly in emergencies
• resident-focused problem-solving approach