Concierge - Apply Now!

Brandywine Living is a well-established senior living community dedicated to creating a safe, fun, and caring environment where residents can enjoy their lives surrounded by beautiful surroundings and the company of new friends. The community prides itself on delivering exceptional customer service and fostering a team atmosphere that positively impacts the lives of its residents every day. As a respected leader in senior living, Brandywine Living focuses on providing an environment that supports both the physical and emotional well-being of its residents. The organization values team members who are passionate about service, embody the role of brand ambassadors, and contribute to a collaborative and supportive workplace culture. Brandywine Living is currently seeking a dedicated Full-Time Lead Concierge to join their team. This pivotal role offers an hourly rate ranging from $20 to $25, based on experience, and requires flexibility to work some holidays and weekends. The Lead Concierge position is essential in maintaining seamless front desk operations and ensuring the delivery of outstanding service to residents and visitors alike. The successful candidate will lead the concierge team by scheduling members to provide consistent coverage, assigning daily tasks, and ensuring that all responsibilities are completed efficiently. Additionally, the Lead Concierge will support the Business Office Manager and Executive Director with special projects, contributing to the smooth functioning of the community's administrative operations. This leadership role also includes managing office supplies, coordinating maintenance of office equipment, and handling all incoming calls with professionalism and courtesy. Important community functions such as receiving and processing mail, maintaining emergency contact logs, and monitoring security systems fall under the Lead Concierge's purview, ensuring a secure and well-organized environment for all residents. Furthermore, this role assists department managers with human resources clerical tasks, demonstrating the importance of teamwork and cross-departmental collaboration. Brandywine Living offers more than just a job; it provides a meaningful career where employees are supported both personally and professionally. The organization prioritizes employee health by offering comprehensive medical, dental, vision, and prescription plans for eligible team members. Beyond health care, Brandywine Living cares about its employees' futures and offers benefits including 401(k) plans, short-term and long-term disability insurance, life insurance, tuition reimbursement, and commuter benefits. Recognizing the importance of work-life balance, the community provides dependable and flexible work schedules along with holiday pay for eligible employees, allowing team members to spend quality time with their families. If you are passionate about customer service, enthusiastic about being a brand ambassador, and eager to be part of a service team that truly changes lives, then the Lead Concierge position at Brandywine Living is the perfect opportunity for you. This role requires compassion, patience, excellent communication skills, and proficiency in Microsoft Office with the ability to learn new applications. A high school diploma or GED is required, along with a minimum of two years of experience or training in hospitality or customer service. Experience working with the senior population is highly preferred, making this position ideal for candidates who want to make a positive impact in the lives of older adults while growing their careers in a supportive and rewarding environment.

• High school diploma or GED
• Minimum two years experience or training in hospitality and/or customer service preferred
• Experience working with the senior population
• Compassionate, patient and good communication skills
• Proficiency in computer skills, Microsoft Office with ability to learn new applications