Residential Concierge Cliffside Park NJ - Apply Now!

Our establishment is a reputable residential community located in Cliffside Park, committed to delivering exceptional living experiences to all our residents. We pride ourselves on maintaining a welcoming and comfortable environment where residents feel valued and supported. As a residential community, we focus on providing high-quality services and amenities, ensuring that every need of our residents is addressed promptly and professionally. We understand that the smallest details make a significant difference in the satisfaction of our residents, which is why our staff members are dedicated to upholding the highest standards of service and hospitality. We are currently seeking a knowledgeable and customer-oriented Concierge to join our team. This vital role involves attending to residents' requests and needs in a professional, courteous, and efficient manner, ensuring an outstanding living experience for all. The successful candidate will be the first point of contact for our residents and guests, requiring excellent communication skills and a poised, helpful demeanor. The Concierge will be responsible for promptly responding to inquiries, effectively resolving problems, and addressing complaints to maintain and enhance our community's reputation for exceptional service. This position is available both full-time and part-time, with a starting salary of $16.50 per hour, which may vary based on experience. The role includes standard 8-hour shifts, primarily Monday to Friday, with weekend availability as needed. Candidates must be able to reliably commute to our Cliffside Park location or be willing to relocate prior to starting employment. Experience in customer service, phone etiquette, and time management is essential, with at least one year required for each. Preferred candidates will also have at least one year of concierge experience. The Concierge will act as a hospitality expert, leveraging knowledge of local area services to assist residents with diverse needs and requests. This includes recommending local attractions, coordinating reservations or services, and generally enhancing the quality of life for our residents through attentive and personalized service. Multitasking abilities and a calm, professional approach to problem-solving are crucial for success in this role. Our ideal Concierge is someone who thrives in a dynamic environment, has a genuine passion for helping others, and is committed to maintaining a flawless reputation for outstanding guest service. Joining our team means becoming part of a community-focused environment that values integrity, respect, and professionalism. You will have the opportunity to contribute meaningfully to our residents’ daily lives, making a positive impact through your dedication and expertise. We offer benefits such as a 401(k) plan and a flexible schedule that supports work-life balance. If you are motivated, reliable, and ready to provide exemplary service, we encourage you to apply and become an essential part of our community’s success.

• High school diploma or equivalent
• At least one year of customer service experience
• At least one year of phone etiquette experience
• At least one year of time management experience
• Ability to multitask effectively
• Reliable transportation to commute to Cliffside Park
• Availability for weekend shifts
• Excellent communication skills