Concierge - Apply Now!

Heritage Communities is a respected name in the senior living industry, dedicated to enhancing the lives of older adults by providing compassionate care and vibrant community experiences. The organization is committed to fostering an environment where residents feel valued, supported, and empowered. Heritage Communities operates several senior living communities, one of which is Fountain View by Heritage Communities. Fountain View specializes in providing comfortable, supportive living options tailored to seniors' unique needs, ensuring their safety, happiness, and well-being. The company prides itself on its team-oriented atmosphere where employees are seen as more than just their job titles but as vital contributors to the community's overall success and the residents' quality of life. Joining Fountain View by Heritage Communities as a PRN Concierge means becoming an essential part of this mission. This role draws upon your interpersonal skills and administrative capabilities to make a direct impact on residents' daily lives. As a PRN Concierge, you will be the welcoming face who greets visitors and residents with warmth and professionalism. In addition to managing the front desk, you will handle incoming phone calls and direct them appropriately, provide administrative support to the business office, and assist with community readiness for inspections and compliance. This is a dynamic position that calls for someone who enjoys working in a supportive team environment and who thrives on multitasking and managing diverse responsibilities. PRN (pro re nata) status indicates this position offers flexibility as an on-call role rather than a full-time schedule, making it ideal for individuals seeking work-life balance or supplemental income. You will be expected to have a dedicated shift every Wednesday from 4 PM to 8 PM and be available to cover additional shifts between 8 AM and 8 PM as needed. The position requires at least one year of concierge experience and familiarity with senior living environments is strongly preferred. Heritage Communities values strong communication skills, technical proficiency, and a commitment to confidentiality, including compliance with HIPAA regulations. In this role, you will not only support the administrative needs of the community but also collaborate closely with residents, their families, and staff to foster a positive and welcoming atmosphere. Your work will contribute to making Fountain View a place where seniors can truly feel at home and supported. Heritage Communities offers an empowering workplace culture where your contributions are recognized and valued, providing you with meaningful career growth opportunities while enhancing the lives of others.

• Availability to work a required weekly shift on Wednesdays from 4 PM to 8 PM
• flexibility to cover additional shifts as needed between 8 AM and 8 PM
• 1 plus year of experience in a concierge role preferred
• 1 plus year of experience in a senior living or related industry preferred
• high school diploma or equivalent
• excellent verbal and written communication skills
• strong technical skills including Word, Excel, PowerPoint
• ability to maintain confidential and privileged information including HIPAA compliance