Company Store Manager - Portland, ME

Stonewall Kitchen is a renowned gourmet food company based in New England with a strong national presence and reputation. Known for its high-quality kitchenware and gourmet goodies, Stonewall Kitchen operates a beautiful store located in Portland, Maine, a city celebrated for its vibrant food scene, rich art culture, and spectacular ocean views. The company is passionate about providing customers with exceptional products and memorable shopping experiences. The Portland store is a favorite destination for both locals and visitors looking to explore unique flavors and kitchen essentials. Stonewall Kitchen values a positive work environment, teamwork, creativity, and open communication, creating a culture that supports employee growth and enthusiasm. The Store Manager role at Stonewall Kitchen's Portland location is vital for maintaining and growing the store's success through strong leadership, operational oversight, and customer service excellence. The Store Manager is responsible for the overall sales, profitability, visual presentation, inventory management, and smooth daily operations of the store. This leadership position involves supervising and motivating a diverse team, fostering a fun and positive work environment, and inspiring staff to exceed customer expectations. The role demands effective communication, coaching, and recognition strategies to build a cohesive and high-performing team. As a Store Manager, you will have the opportunity to lead a store that people love to visit, where your influence will directly impact store operations, sales performance, and team culture. You will manage staffing needs with efficient scheduling, recruitment, training, and employee retention initiatives. Additionally, you will oversee store inventory, ensuring accuracy and alignment with business needs through cycle counts and bi-annual inventory assessments. Your responsibilities will also include enforcing company visual merchandising standards, maintaining an appealing store environment through careful product presentation, signage, lighting, and sampling. Delivering outstanding customer experiences by resolving complaints promptly and effectively is a key aspect of this role. Financial management duties such as managing the store budget, controlling operating expenses, payroll oversight, and analyzing variances to improve profitability are critical components of the position. The Manager will act as a liaison with corporate departments regarding customer feedback, marketing, visual merchandising, and facilities management to ensure sustained store success. Compliance with legal and company requirements, maintaining a safe and clean environment, and adherence to ServSafe standards are imperative to protect employees and customers. The position also involves daily operational tasks such as cash handling, deposit reconciliation, and bank deposits, ensuring financial accuracy. Stonewall Kitchen offers a supportive team environment where you can grow your skills in retail leadership, operations management, and customer experience. You will enjoy a 50% employee discount and be part of a company that deeply values its people and their contributions. This role is an excellent opportunity for a results-driven retail professional with a passion for hospitality and operational excellence to make a meaningful impact and advance their career in a dynamic, well-respected brand.

• Customer focused
• Minimum 5 years of retail experience
• At least 3 years supervisory experience
• Ability to work evenings, weekends and holidays
• Strong organizational skills
• Strong time management skills
• Solid written and verbal communication skills
• Computer literate
• Knowledge of food service and quality standards