Co-op,Reservations-Quick Hire!•Atlanta,GA,USA,GA•Delta Airlines

Delta Air Lines is a leading global airline headquartered in Atlanta, Georgia, known for delivering outstanding customer service and innovation in the aviation industry. As a Fortune 100 company, Delta consistently ranks among the top airlines worldwide, offering extensive flight networks, state-of-the-art technology, and a strong commitment to safety, sustainability, and customer satisfaction. With a workforce dedicated to excellent service and operational excellence, Delta provides employees with numerous opportunities for growth, development, and career advancement within the airline and travel industries. The Reservations & Customer Care Co-Op position at Delta Air Lines offers a unique opportunity for undergraduate students to gain real-world experience in a dynamic and fast-paced environment. This co-op is a back-office role based in the General Offices in Atlanta where you will support the Customer Engagement Centers. The Reservations department functions as a critical touchpoint for customers before, during, and after their travel, providing essential behind-the-scenes support that enhances both customer and agent experiences. As a Reservations Co-Op, you will serve as an internal consultant, leading impactful semester-long projects aligned with divisional strategies and business goals. This role will involve collaborating cross-functionally to identify process improvements and recommending solutions that benefit customers and internal teams alike. Key responsibilities include resolving product and project-related issues, conducting extensive data analysis, and identifying opportunities for enhancing existing processes. These projects have varying degrees of complexity and often contain sensitive information with moderate financial risk, offering a valuable professional challenge. Throughout your co-op term, you will also gain exposure to data analytics, process improvement, product management, and statistical modeling. The position offers mentorship, networking opportunities, and the chance to present findings and recommendations to executive leadership, helping build strong communication and presentation skills. Emphasis is placed on teamwork, attention to detail, and the ability to work effectively under pressure. This is a structured internship opportunity designed to last 16 consecutive weeks, requiring participants to be available on-site at Delta's Corporate Headquarters multiple times per week. Candidates must be currently pursuing a bachelor’s degree and be fully available without remote or on-campus classes during the program. You will be expected to commit to three rotations prior to completing your undergraduate degree and demonstrate proficiency in Microsoft Office applications. The role also requires a professional demeanor, adaptability, and willingness to travel as needed. Delta Air Lines is committed to diversity and inclusion and is proud to be an equal opportunity employer, fostering a collaborative and welcoming work environment for all employees. This co-op is an exceptional place for students seeking to jumpstart their careers in the airline industry and gain valuable skills through meaningful projects that impact millions of customers globally.

• must be currently pursuing a bachelor’s degree
• not enrolled in any classes remote or on-campus during the duration of the program
• must be able to work 16 consecutive weeks
• must be able to come into Corporate Headquarters in Atlanta 2 to 3 times a week
• must be able to commit to three rotations prior to finishing undergraduate degree
• strong team player
• detail oriented
• perform well under pressure
• convey professional image to all levels of associates
• proficient in MS Office applications including Excel, Outlook, PowerPoint
• must be willing to travel as required