Clinical Concierge Medical Assistant (MA-C) - Urgent Care

Indigo Urgent Care is a premier urgent care provider operating as a division of MultiCare, a leading health care organization known for its commitment to enhancing patient experiences across the Pacific Northwest. With over 40 clinics located throughout Washington and Idaho, and a substantial reputation bolstered by more than 250,000 five-star reviews, Indigo Urgent Care is devoted to offering accessible, modern, and compassionate health care services. The company's innovative approach means it focuses on making health care simpler, friendlier, and more accessible, whether patients come in person or utilize virtual care services. Their comprehensive network provides high-quality urgent care when and where people need it most, supported by a team passionate about people-centered medicine. Indigo Urgent Care prides itself not only on clinical excellence but also on fostering a supportive workplace culture that encourages innovation and values team member contributions. The Clinical Concierge Medical Assistant role at Indigo Urgent Care offers an exciting opportunity for certified medical assistants to broaden their expertise in a progressive health care environment. This position is designed to integrate clinical tasks with exceptional patient service, ensuring a seamless and supportive experience for patients. Working closely with physicians, clinical staff, front office personnel, and clinic management, the Clinical Concierge Medical Assistant plays a vital role in the delivery of comprehensive health care outcomes. Their responsibilities include collaboration across departments, the application of clinical knowledge and data integration, and advocacy for ethical, holistic care that respects patient dignity and diversity. This job offers a flexible schedule with 0.9 Full-Time Equivalent (FTE) status, typically involving day shifts from 8 AM to 8 PM over three 12-hour shifts. Among the unique earning potentials, employees may benefit from a generous sign-on bonus of up to $7,500, premium hourly rates for working hours, weekend differentials, and additional incentives tied to performance and certification in X-Ray technology. The role also emphasizes personal career growth through leadership opportunities, mentorship programs, and generous tuition reimbursement. Indigo Urgent Care supports its workforce with robust medical, dental, and vision insurance options, competitive retirement plans, paid time off, disability insurance, and a wellness program dedicated to promoting work-life balance. This comprehensive blend of benefits and a positive team-based care model makes the Clinical Concierge Medical Assistant position an excellent path for candidates passionate about supporting community health and advancing their clinical careers in an innovative healthcare setting.

• Washington State medical assistant-certified (MA-C) license within 45 days of hire
• Current BLS certification or may be obtained through in-house training program
• Minimum one year experience in a physician's office or other medical facility preferred
• Exceptions allowed for applicants in externship or residency programs with active or pending WA DOH MA-R certification within 7 days of hire
• For Idaho, current CMA certification by AAMA, NHA or NCCT
• Washington state MA-C or MA-R license endorsed by Indigo within 30 days of employment
• Flexible schedule and ability to work three 12-hour day shifts
• Strong ethical standards and patient advocacy skills