Clinic Receptionist Georgia-Quick

CHI Memorial Orthopedic Associates is a part of CHI Memorial Medical Group (Mountain Management Services), which belongs to CommonSpirit Health, a collaborative formed by Catholic Health Initiatives (CHI) and Dignity Health. As a comprehensive Management Service Organization (MSO), CHI Memorial Medical Group provides extensive office management services to all Memorial Health Partners and numerous physicians in private practice. Located in Southeast Tennessee and North Georgia, the organization serves as a premier regional referral center, offering exceptional healthcare services to the community. CHI Memorial Orthopedic Associates is committed to delivering a high standard of patient care while fostering a supportive environment for employees, emphasizing work-life balance through a broad range of benefits and programs. This company proudly supports its staff with resources such as comprehensive health insurance options, wellness programs, and career development assistance. The role of the Receptionist within CHI Memorial Orthopedic Associates is vital in maintaining the smooth operation of the clinic and ensuring an excellent patient experience. This position involves general administrative support duties centered mainly on the patient intake process. Under direct supervision, the receptionist facilitates patient check-ins, ensuring that all paperwork is properly completed to comply with clinic and regulatory policies. Handling phone communications efficiently by answering calls and directing them appropriately forms a crucial part of the role. The receptionist schedules appointments following the office guidelines, collects copays and deductible amounts at the time of service, and obtains accurate patient and insurance information. They also manage the scanning and filing of essential patient access documents into electronic medical records (EMR). Preparing patient charts with all necessary details for upcoming appointments and assisting with record filing and document retrieval are additional key responsibilities. The receptionist conducts the check-out process, which includes pricing services, collecting payments for patient financial responsibility, and scheduling follow-up visits. The role requires confirming appointments for the following day and notifying patients about needed documentation or payment details. Furthermore, following up with patients concerning missed appointment policies and managing related communications are essential for maintaining operational efficiency. This position offers a competitive pay range of $15.67 to $22.14 per hour and supports employees with a variety of benefits that enhance their professional and personal lives. Candidates who have prior healthcare experience, familiarity with electronic medical records, and excellent administrative skills will find this opportunity rewarding and impactful in contributing to positive patient outcomes and clinic workflow.

• High school diploma or equivalent
• Minimum 1 year of healthcare experience preferred
• Experience with electronic medical records preferred
• Ability to perform administrative duties professionally
• Strong interpersonal and communication skills
• Basic computer proficiency
• Ability to follow clinic policies and procedures