Client Experience Specialist - Quick Hire!

Airshare is a pioneering private aviation company dedicated to redefining the way people travel by providing safe, reliable, and seamless air transportation services. As one of the fastest-growing firms in the private aviation sector, Airshare prides itself on its collaborative culture and the exceptional teamwork that drives its success. The company’s commitment to excellence is seen in every department, whether it's the pilots, mechanics, or operations teams, as each member works closely to ensure every customer arrives safely and on time. Airshare’s innovative approach, combining tradition with cutting-edge technology, has positioned them as a leader in the industry with a focus on personalized services to meet the unique needs of their clientele. Joining Airshare means becoming part of a vibrant community that values professionalism, growth, and delivering superior experiences. The role of a Client Experience Specialist at Airshare is a vital position within the operations team. This role focuses on creating and maintaining exceptional relationships with Airshare Owners, ensuring that every trip is managed with care and attention to detail. The Client Experience Specialist leverages their knowledge of each client's preferences and travel goals, using customer data and personalized communication to exceed expectations consistently. This position is tailored for individuals who thrive on problem-solving and delivering timely, customized service, contributing directly to Airshare’s mission of unparalleled service flexibility and operational excellence. The specialist acts as the primary point of contact for owners, overseeing all trip itinerary details, coordinating with internal departments, and ensuring flawless trip execution. From preparing documentation and managing catering requests to understanding the complexities of aviation regulations, this role demands a proactive, organized, and customer-focused professional. Working at Airshare means delivering the highest levels of hospitality and attention, contributing to an elevated lifestyle for clients and a rewarding career experience for the employee. This position is part of a 24/7/365 operation, highlighting the need for dedication and flexibility in schedule. Candidates should be ready for dynamic challenges and motivated to create memorable experiences for Airshare’s valued clientele.

• 2+ years of experience in aviation and/or high-end customer service
• Willingness and ability to work nights, weekends, and holidays as this is a 24/7/365 operation
• Superior organizational skills
• Detail-oriented
• Ability to work proactively and with minimal supervision
• Strong verbal, written, and interpersonal communication skills
• Ability to work independently and within a team
• Elevated level of professionalism