Cicis Shift Leader - $15 to $17 per HOUR
Posted on October 24, 2025
Cicis Pizza is a well-established pizza buffet restaurant chain with over 420 locations spread across 32 states in the United States. Known for its inviting atmosphere and a wide variety of fresh, quality pizzas, Cicis Pizza has grown significantly since its inception and continues to expand its presence nationwide. The company prides itself on delivering exceptional customer service and maintaining high standards of food quality. Its buffet-style dining offers guests a unique experience where they can enjoy unlimited servings of various pizzas, pasta, salads, and desserts. Cicis Pizza is committed to fostering a team-oriented workplace culture where employees are encouraged to excel and develop professionally.
We are currently seeking talented Shift Leaders to join our dynamic team. The Shift Leader role is instrumental in the day-to-day operations of the restaurant, ensuring that each shift runs smoothly while upholding the company’s standards in all operational areas. This role involves supervising team members, maintaining quality control over product preparation and delivery, and ensuring excellent customer relations. As a Shift Leader, you will lead by example, demonstrating exceptional operational skills and promoting a positive, guest-focused environment. You will be responsible for coaching and training team members to exceed guest expectations, managing shift staffing levels based on forecasted sales, and addressing guest concerns promptly and professionally.
In this role, the Shift Leader is also accountable for contributing to both sales and profit goals by driving team member product knowledge and sales execution, managing cash handling procedures meticulously, and overseeing inventory to minimize waste and loss. Ensuring the restaurant environment is clean, safe, and compliant with all safety regulations is another critical aspect of this position. This non-exempt hourly position requires the candidate to be flexible with scheduling, including nights, weekends, and emergency situations. Employment is contingent upon passing a background check, emphasizing Cicis Pizza’s commitment to workplace safety and integrity.
Overall, the Shift Leader role at Cicis Pizza offers an excellent opportunity for individuals passionate about hospitality, team leadership, and operational excellence to grow their career in a vibrant and expanding company. The position not only focuses on managing shift operations but also on fostering a motivated, high-performing team that consistently delivers a superior dining experience to every guest. Join Cicis Pizza and be part of a growing brand dedicated to quality, customer satisfaction, and employee development.
- Must be 18 years of age or older
- Must have reliable transportation
- Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Employment is contingent upon satisfactory results of a background check
- Ability to work with phones and computers
- Non-exempt, hourly position