Chinese Mutual Aid Association Inc is hiring a Receptionist-Quick

Chinese Mutual Aid Association (CMAA) is a well-established, community-based nonprofit organization (501(c)3) that has been serving the diverse immigrant and refugee populations in the Chicagoland area since 1981. CMAA plays a vital role in the Uptown Neighborhood of Chicago, specifically in the vibrant "Asia on Argyle" corridor, with a satellite office located in Elgin, Illinois. The organization is dedicated to providing comprehensive support services and programs aimed at enhancing the quality of life for immigrants, refugees, and their families. These services include after-school programs, summer camps, and mentoring for youth, which help young people build essential skills and confidence. For adults, CMAA offers case management and social services along with education such as English as a Second Language (ESL) classes, job preparation and placement assistance, and immigration and citizenship case services. CMAA also supports older adults by connecting them to in-home care resources and community engagement through programs like their Golden Age Club. Furthermore, CMAA is recognized as the only Asian American and Pacific Islander (AAPI)-led Small Business Development Center in Illinois, supporting entrepreneurs and small businesses within the community. Chinese Mutual Aid Association is currently seeking two dedicated and detail-oriented Receptionists to join their team at the West Ridge office located at 2424 W Peterson Ave, Chicago, IL. This full-time, in-person position operates Monday through Friday from 9 AM to 5 PM. The Receptionist position is a critical role within CMAA, focused on providing excellent client service and support across the organization. The Receptionist will manage client interactions daily by greeting and directing visitors, managing appointment schedules, and efficiently handling phone calls. Additionally, the Receptionist will be responsible for a range of operational and administrative duties including data entry to support all departments, managing office supplies, overseeing the security and access of visitors, and handling petty cash and checks. The role requires reliability, strong customer service orientation, and attention to detail to ensure smooth workflow and positive community engagement. Working closely with various program staff, the Receptionist acts as the welcoming face and main point of contact for community members accessing CMAA’s many programs. This role also contributes to internal audits and maintains accurate records to support organizational integrity. Candidates with bilingual skills in Cantonese, Mandarin, and English are preferred, reflecting the organization’s commitment to serving its multicultural population. This position offers opportunities for professional growth within a supportive and mission-driven environment, providing rewarding work that directly benefits immigrant, refugee, and small business communities in Chicago.

• High school diploma or equivalent
• prior experience in administrative or receptionist role preferred
• proficiency in data entry and basic computer skills
• strong verbal and written communication skills
• ability to multitask and prioritize
• customer service experience
• bilingual skills preferred
• attention to detail
• reliability
• ability to work Monday through Friday 9am-5pm on-site at West Ridge office in Chicago