Catering & Premium Service Manager - Capital One Arena

Aramark is a leading global provider of food services, facilities management, and uniform services, operating in 15 countries around the world. With a strong commitment to service excellence and sustainability, Aramark proudly serves millions of guests daily in diverse settings such as educational institutions, healthcare facilities, sports and entertainment venues, and corporate offices. The company is rooted in a mission focused on making a positive impact for employees, partners, communities, and the planet, fostering an inclusive work environment where diversity is celebrated, and every employee is encouraged to develop their talents and grow professionally. Aramark offers comprehensive benefit programs including medical, dental, vision, retirement savings plans, and paid time off, reflecting its commitment to employee well-being and work-life balance. The Catering Services Manager at Aramark holds a pivotal leadership role responsible for managing all aspects of catering solutions and special event operations at a specific location. This position requires an individual who can lead and inspire a catering team to effectively execute events and catering delivery requests that align with customer expectations and high service standards. With a salary range of $70,000 to $80,000, this role offers a competitive compensation package reflecting the expertise required. The manager develops tailored catering solutions, builds and maintains strong customer and client relationships, ensures the consistent quality of events from planning through execution, and oversees the delivery and setup of food as outlined in banquet event orders. In addition to hands-on event management, the Catering Services Manager takes on responsibilities related to staff recruitment, training, scheduling, and development, ensuring adherence to food safety, occupational, and environmental standards. The role demands excellent communication skills to facilitate client collaboration and team leadership. It also involves the accurate reporting of catering-related financials such as revenue, expenses, and accounts receivable. The successful candidate must be available to work event-based hours and handle some physical demands including occasional lifting and prolonged standing. Overall, the role offers a dynamic, fast-paced environment where adaptability and commitment to excellence are paramount to delivering memorable catering experiences and supporting Aramark's mission of service and community impact.

• Requires at least 2 years of experience
• Prior experience in a management or supervisory role preferred
• Previous experience in events, hospitality and catering preferred
• Requires a bachelor's degree or equivalent experience
• Available to work event-based hours
• Must have excellent communications skills
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
• Ability to stand for extended periods of time