Cast Member Vista Village- Seasonal - Apply Now!

Cinepolis USA is a prominent luxury cinema exhibitor that specializes in providing an enhanced movie-going experience through its unique theater concepts, including Cinepolis Luxury Cinemas and Movie House & Eatery. Headquartered in Dallas, Texas, the company operates 26 luxury and premium theaters across various states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. Cinepolis USA is part of the globally renowned Cinepolis International, which holds the title of the most popular movie theater exhibitor worldwide. Known for its dedication to innovation, film, and hospitality, Cinepolis USA has committed itself to delivering unforgettable entertainment experiences through high-quality services and exceptional customer care. With plans for expansion, Cinepolis USA continues to grow its footprint, bringing luxury cinema experiences to more audiences nationwide. The role of a Cast Member at Cinepolis USA is integral to maintaining the company’s commitment to top-tier guest service and operational excellence. This role is classified under the operations department and reports directly to the General Manager at each theater location. As a non-exempt position, the Cast Member plays a multifaceted role by engaging in concierge services, concessions preparation and cashiering, cleaning duties, ushering, and maintaining overall theater upkeep. The hourly pay range for this position is competitive, from $16.50 to $19.50, reflecting the company’s investment in a motivated and capable workforce. Cast Members are at the frontline of guest interactions, ensuring each visitor experiences professional, helpful, and timely service throughout their visit. Responsibilities include greeting guests, assembling food and beverage orders, operating point-of-sale terminals, and managing stock levels for concessions and box office supplies. The role demands a strong focus on cleanliness and organization, maintaining all public and employee areas such as auditoriums, restrooms, lobbies, hallways, and break rooms. Additionally, Cast Members adhere strictly to company policies, ensuring the security of cash and tickets and enforcing age-related content restrictions within auditoriums. More than just operational tasks, Cast Members contribute to the overall atmosphere and safety of the theater by assisting with crowd control, seat and tray cleanup before and after screenings, and supporting wait staff as needed. They also act as a vital communication link regarding movie projections and guest concerns, helping sustain a smooth and enjoyable movie experience for all patrons. Continuous learning is encouraged, with employees staying informed about current movie summaries and updates. Cinepolis USA values its Cast Members highly, providing a generous employee discount on tickets and concessions alongside milestone gifts, reinforcing a culture that appreciates and rewards its team members. Working as a Cinepolis Cast Member requires physical stamina, including standing, walking, lifting, and bending for extended periods, as well as excellent interpersonal skills to interact effectively with guests and team members. The theater environment can be busy and noisy, typical of movie venues, requiring adaptability and strong communication skills. Cinepolis USA promotes an inclusive and diverse working atmosphere, proudly operating as an Equal Employment Opportunity employer committed to recruiting and supporting employees without discrimination based on race, gender, age, disability, or other protected statuses. This role offers an excellent opportunity for individuals passionate about hospitality, customer service, and working within an exciting entertainment setting to grow their careers with a leading company in the industry.

• High school diploma or equivalent
• Prior experience in customer service preferred but not required
• Ability to stand, walk, lift, twist, traverse stairs and bend frequently
• Capability to communicate and work effectively with guests
• Flexible working hours including holidays and weekends
• Adherence to company policies and procedures
• Ability to perform physical tasks including occasional lifting of 25 to 50 pounds with assistance
• Must be able to work in a noisy and fast-paced theater environment