Cashier/Runner - Join the Team!

Torchy’s is a vibrant and innovative restaurant chain that began its journey in Austin, Texas, in 2006. With humble beginnings centered around a single food trailer and a dedicated executive chef, the company has grown steadily and passionately, now boasting over 130 restaurante nationwide. Torchy’s mission is deeply rooted in creating craveable food paired with welcoming vibes, making it more than just a place to eat — it’s a place where customers can experience authentic flavors alongside exceptional hospitality. The company culture encourages originality, aiming to ignite the spirit of every team member and guest alike. Their vision is clear and ambitious: to be the first choice for anyone looking for 'damn good food' and a chance to express their authentic spirit. This vision is supported by a strong motto – 'the devil is in the details' – which reflects their commitment to excellence in food quality and customer service. Torchy’s has cultivated a warm, inclusive environment where passion is infused into every dish and every guest interaction. This commitment to excellence has allowed the company to expand quickly while maintaining the high standards that customers expect. Employment at Torchy’s means becoming part of a growing family that values teamwork, creativity, and an enthusiasm for delivering memorable guest experiences. The company offers its team members not only competitive wages but also multiple growth opportunities and a chance to advance within a dynamic organization. At Torchy’s, every role matters and contributes to the overall guest experience, emphasizing the importance of detail and care at every step. The position available, Cashier/Runner, is crucial as a frontline hospitality team member. As a Cashier/Runner, you are the heart and soul of the customer experience, serving as the friendly face that guests first interact with and ensuring each visit culminates in satisfaction and delight. This role involves much more than merely taking orders or delivering food. You will be responsible for greeting guests warmly, understanding their needs through attentive listening, making menu recommendations that match their preferences or dietary restrictions, and ensuring smooth and accurate transactions. Additionally, you will run food to tables promptly, monitor guest satisfaction during their dining experience, offer refills, and maintain a clean and inviting dining area. This combination of responsibilities makes the job dynamic and rewarding, offering daily opportunities to make a positive impact on guests’ dining experiences. The role requires a combination of interpersonal skills, attention to detail, and adaptability to handle a sometimes fast-paced restaurant environment. Torchy’s values employees who are outgoing, friendly, and able to connect with guests naturally, ensuring a welcoming atmosphere that encourages repeat visits. The job compensates at a rate of $10 per hour, complemented with tip sharing arrangements, making the total earning potential more competitive. Team members also benefit from flexible scheduling, daily pay access through their partnership with DailyPay, and casual dress codes that reflect the fun and relaxed culture. Moreover, working at Torchy’s means gaining access to exclusive discounts on food, entertainment, and wellness programs, as well as being part of a supportive community through the Torchy’s Family Foundation. The company supports full-time team members with medical, dental, and vision insurance after one year of employment, alongside 401(k) benefits after six months. Paid time off after a year, a Damn Good food discount for employees and their spouses, and numerous opportunities for professional growth culminate in making Torchy’s not just a job, but a promising career path. This position is perfect for individuals passionate about delivering exceptional customer service within a lively and supportive restaurant environment. If you thrive in roles that combine customer engagement, attention to detail, and teamwork with a focus on genuine hospitality, the Cashier/Runner role at Torchy’s offers an exciting opportunity to be part of a growing brand dedicated to great food and outstanding service.

• Strong verbal communication skills
• Availability to work a flexible schedule
• Must meet state and local requirements for Food Handler's and Alcohol Server certifications
• Certification(s) must be obtained by your first day or within the timeline required by your location
• Must be able to lift, push, pull or carry objects up to 40 lbs
• Must be able to stand for several hours and walk for long periods of time
• Must be able to bend, stretch, twist or reach for objects on shelves of varying heights