Cashier - Paid Time Off

ROC is a well-established convenience store committed to delivering exceptional service to its customers. With a focus on community values, ROC and its employees pledge to put customers first at every interaction. This commitment is reflected in the friendly greetings customers receive, the quick and courteous service provided, and the wide variety of products that meet high standards of quality and freshness. Known for being a hometown favorite, ROC values the relationships built with its customers and strives to create a welcoming shopping environment. The primary role available is a Customer Service Associate who will play a vital part in maintaining the store's high standards of customer service and operational efficiency. This position involves greeting customers with a friendly smile, ringing up sales items accurately, bagging purchases, and ensuring that every customer leaves the store satisfied. The associate is expected to embody the store's philosophy and standards, contributing to a positive shopping experience. The role requires working closely with the store manager and team to keep the store looking its best through merchandising, stocking, taking inventory, and maintaining overall store appearance. Flexibility and a willingness to take initiative are important as job demands can fluctuate. Moreover, this role provides an excellent opportunity for individuals to develop their customer service skills and gain experience in retail operations. The associate will learn all aspects of the store's processes, helping to resolve service and sales issues as they arise. Being dependable and reliable is crucial, as the position requires the ability to multi-task and manage different duties effectively. Physical demands include standing and walking for extended periods, occasional lifting of up to 25 pounds, and high levels of visual concentration. The working environment is a convenience store setting with some travel required for running business errands. Overall, this customer service role at ROC is ideal for motivated individuals who enjoy interacting with others, thrive in a dynamic retail environment, and are eager to contribute to a team dedicated to excellent customer experience. The employment type is typically full-time or part-time based on store needs, with a competitive hourly wage reflective of experience and qualifications. This description encapsulates the spirit and responsibilities of the position, aiming to attract applicants who are enthusiastic about providing top-notch service in a community-focused retail business.

• Ability to perform basic reading, writing, and mathematical functions
• Experience in running a cash register
• At least one year of experience in retail, preferred
• Good verbal communication skills
• Good customer service skills
• Basic computer and math skills
• Ability to recall and follow instructions, guidelines, and regulations
• Ability to effectively interact with the general public
• Ability to work independently and take initiative with minimal supervision
• Willingness and ability to remain flexible as job demands change
• Ability to multi-task
• Dependability and reliability