Cashier, Holiday Seasonal, Colorado Springs - Pottery Barn

Williams-Sonoma, Inc. is a renowned specialty retailer established in 1956, known as the premier provider of high-quality products for the kitchen and home across the United States. The company operates multiple trusted brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands collectively serve various aspects of home life, offering beautifully-designed, stylish, and functional products for every area such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over the past several decades, Williams-Sonoma, Inc. has evolved from a single brick-and-mortar store into a multi-brand, multi-channel global enterprise that integrates advanced technology and retail expertise to deliver outstanding products and customer service. The company embodies a strong People First culture, putting the customer at the core of all their operations daily. Their corporate values emphasize quality, integrity, corporate responsibility, and an unwavering commitment to shareholders. By fostering a culture centered on diversity, equity, and inclusion, Williams-Sonoma aims to create a workplace where employees confidently bring their authentic selves to work, contributing to a healthy, innovative, and high-performing environment. The role offered is that of a Sales Associate at Williams-Sonoma, a full-time or part-time position that plays a critical role in driving the customer experience and store performance. The Sales Associate is responsible for creating a lively and upbeat atmosphere for both customers and teammates, engaging clients effectively at the cash wrap, and providing personalized service that leaves a lasting positive impression. This position requires accurate and efficient performance of sales transactions including purchases, returns, and exchanges while ensuring all pricing and register operations are precise. Sales Associates must proactively manage customer expectations by clearly communicating product information, care instructions, maintenance, delivery timelines, and any applicable promotions to enhance the sales process. They are tasked with affirming purchases, suggesting complementary merchandise, and sharing information about store events and workshops to enrich the customer journey. Maintaining visual standards and inventory at the cash wrap area, utilizing all available resources to resolve customer issues, and complying with company policies are also essential responsibilities. Candidates should have a passion for closing sales and exceeding goals, thriving in an entrepreneurial setting with a capacity to think creatively. They must be skilled at building lasting relationships, capturing contacts for follow-ups, and promoting products, services, and brand credit card offers. The role demands strong interpersonal skills and the ability to ask the right questions to understand customer needs and personal style while succeeding both independently and in team environments. Physical requirements include mobility on the sales floor for extended periods, capability to operate POS systems efficiently, and the ability to lift medium to large items up to 75 pounds using proper safety techniques. Full-time associates must have open availability, while part-time associates require availability for specific weekend shifts with a minimum of 20 hours per week to meet business demands. Williams-Sonoma offers a competitive compensation package starting between $16 to $17 per hour, dependent on factors such as education, experience, certifications, and location. Benefits include a generous employee discount across all company brands, a 401(k) plan, wellness programs supporting physical, financial, and emotional health, paid vacations and holidays for full-time employees, and health, dental, and vision insurance including benefits for same-sex domestic partners. The company promotes continuous acceptance of applications and maintains compliance with local employment laws, including the San Francisco Fair Chance Ordinance. However, this position does not offer relocation assistance or immigration sponsorship currently.

• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
• Ability to be mobile on the sales floor for extended periods of time
• Full-time associates must have open availability
• Part-time flex associates must be available for at least two weekend shifts and two weekday shifts
• Ability to prioritize multiple tasks
• Must comply with all company policies and procedures