Cashier - Career advancement opportunities

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories. Established to provide customers with the best quality products and the most exceptional service, Floor & Decor has rapidly grown to become a trusted destination for both professional contractors and do-it-yourself homeowners. The company operates numerous warehouse-style stores, each designed to offer a comprehensive range of flooring solutions including tile, wood, laminate, stone, and decorative accessories. With a commitment to delivering excellence, Floor & Decor prioritizes customer satisfaction and innovative service offerings that meet the diverse needs of its clientele. The role of Cashier, also known as Customer Service Associate, is a pivotal position within Floor & Decor’s retail environment. Cashiers serve as the first and final point of contact with customers, embodying the company’s dedication to outstanding customer service. This position involves greeting customers warmly, assisting with their purchases, and ensuring a smooth checkout process using the point of sale (POS) system. Cashiers are also responsible for handling product returns, exchanges, and performing basic cash office tasks such as opening and closing registers and adhering to the company’s cash handling protocols. This role is available on both a full-time and part-time basis, offering flexibility to fit various schedules. The starting pay begins at $15.00 per hour, with higher rates available based on experience, making it an attractive opportunity for those looking to build a career in retail or customer service. Cashiers at Floor & Decor are expected not only to conduct transactions but to actively engage with customers by connecting on a personal level, asking about their projects, and recommending the right products to enhance their shopping experience. This customer-focused approach helps to create a welcoming atmosphere, encourages repeat business, and supports the overall success of the store. Ideal candidates for the Cashier role possess qualities such as friendliness, enthusiasm, a strong work ethic, honesty, and accountability. These traits contribute to a positive work environment and align with Floor & Decor’s core values. The job also demands adherence to safety procedures and an understanding of the company’s compliance standards to maintain a secure workplace. Physical requirements include the ability to lift and move items weighing between 10 to 50 pounds and performing tasks that may involve standing, walking, reaching, and occasionally climbing or balancing. Working conditions may occasionally expose employees to a warehouse environment and moving vehicles with noise levels ranging from quiet to moderate. Applicants should be at least 18 years old, have basic math skills, prior customer service experience, and the potential ability to travel to other stores if needed. The company offers a supportive and inclusive workplace that complies with equal employment opportunity laws, ensuring fairness and respect for all employees regardless of race, color, religion, gender identity, sexual orientation, age, disability, or other protected classifications. Floor & Decor also provides employees with a comprehensive benefits package that includes bonus opportunities across all levels, career advancement prospects within the company, relocation options nationwide, a 401k plan with discretionary company match, an employee stock purchase plan, referral bonuses, personal holidays, volunteer time off programs, and various insurance plans including medical, dental, vision, and life coverage. Store hours run from Monday to Friday 7:00 AM to 8:00 PM, Saturday 8:00 AM to 7:00 PM, and Sunday 10:00 AM to 6:00 PM, with pickup hours slightly shorter on weekdays. In summary, the Cashier position at Floor & Decor offers a dynamic, customer-centered role with competitive pay and a wide range of benefits. It is an excellent opportunity for individuals who enjoy interacting with people, have strong communication skills, and want to work in a fast-paced retail environment with growth potential.

• Must be 18 years or older
• knowledge of basic math skills
• customer service experience
• potential travel to other stores for support
• ability to stand and walk for extended periods
• ability to lift 10-50 pounds occasionally
• ability to work flexible schedules including weekends