Caregiver - Fort Wayne, IN

Five Star Senior Living is a renowned company dedicated to providing high-quality senior living experiences across its communities. With a commitment to enriching and inspiring the journey of life for its residents, Five Star Senior Living places a strong emphasis on person-centered care, hospitality, and community. The organization fosters a supportive and empowering culture for its team members, encouraging personal and professional growth alongside a deep dedication to resident well-being. As a senior living company, Five Star Senior Living aims to create warm, welcoming environments where seniors can enjoy their golden years with dignity, comfort, and engagement. The communities offer a range of services and amenities tailored to the unique needs of seniors, including assisted living, memory care, and independent living options. The company’s mission is not only to nurture and advance the lives of its residents but also to foster the vitality and energy of its workforce, recognizing the critical role team members play in this mission. This position of Concierge-Receptionist embodies that mission by serving as the first and most frequent point of contact for residents and visitors, helping to create a seamless and pleasant living experience. The Concierge-Receptionist role at Five Star Senior Living is a vital part of the community operations, providing exceptional concierge and reception services to enhance the daily life of senior residents. This position involves greeting residents, guests, and visitors with warmth and professionalism, assisting with personal requests such as arranging transportation, dining, and event bookings, and coordinating with local service providers to meet residents’ various needs. The Concierge-Receptionist also plays a key role in managing front desk operations, maintaining the common area to a high standard of organization and hospitality, and ensuring that communications, inquiries, and logistics are handled efficiently and kindly. By offering personalized assistance and detailed attention, the Concierge-Receptionist helps to create a welcoming and supportive atmosphere that contributes greatly to resident satisfaction and community spirit. This role requires strong multitasking skills, excellent communication abilities, and proficiency with office software to manage administrative tasks effectively. Additionally, flexibility to work varied hours including evenings, weekends, and holidays is essential due to the nature of senior living community operations. The position not only supports residents’ day-to-day needs but also assists in the coordination of community events and the distribution of information, playing an integral part in fostering a vibrant, connected community. Overall, this role provides a meaningful opportunity for individuals passionate about customer service and senior care to make a significant positive impact while advancing their career in a supportive environment.

• Must be at least 18 years of age
• must pass state and company criminal background/drug screens
• high school diploma or equivalent required
• previous experience in concierge, receptionist, or customer service role preferred
• strong interpersonal and communication skills
• excellent organizational and multitasking abilities
• proficiency in Microsoft Office Suite
• ability to work flexible hours including evenings, weekends, and holidays