Captain - Customer Service - Part-time

Dave & Buster's is a unique entertainment and dining venue that combines a vibrant midway with a full-service restaurant and bar. Known for its dynamic environment and exciting games, Dave & Buster's caters to guests seeking fun, food, and memorable social experiences. This company prides itself on fostering a welcoming atmosphere where every visit promises something new and exhilarating. With locations across the United States, Dave & Buster's operates as a leader in the entertainment and hospitality industry, blending arcade-style gaming with quality dining. The company offers flexible schedules, making it an ideal workplace for individuals balancing other jobs or educational commitments. Employees at Dave & Buster's enjoy working alongside supportive and enthusiastic colleagues, creating a productive and enjoyable work environment. The Captain position at Dave & Buster's plays a pivotal role in shaping guests' first impressions and ensuring a positive and welcoming experience throughout their visit. This role is essential in guiding guests through various aspects of their visit, including the midway games, retail options, game rentals, and dining experiences. The Captain acts as the initial point of contact for guests, providing excellent customer service, addressing inquiries, and maintaining safety and security throughout the venue. Beyond guest interaction, the Captain is responsible for enforcing house policies and collaborating with team members to uphold a safe and enjoyable environment for all. This full-time or part-time position offers a competitive salary ranging from $16 to $17 per hour and includes an attractive benefits package featuring medical, dental, vision insurance, 401K, and free games. The role demands strong communication skills, the ability to multitask, and a customer-focused attitude, ensuring that each guest's experience is seamless and enjoyable. This position is well-suited for individuals who thrive in fast-paced, dynamic environments and seek a rewarding career in hospitality and entertainment.

• Must be at least 18 years of age
• Ability to read and communicate in English
• Available to work days, nights, and weekends as required
• Ability to work in environments with hot and cold temperatures
• Ability to lift and carry up to 30 pounds
• Ability to stand and walk for 100 percent of the shift
• Ability to reach, bend, stoop, mop, sweep and wipe frequently
• Must comply with company dress code and appearance standards