Busser - Health Insurance

Water Street is a well-established restaurant committed to delivering exceptional dining experiences through its unique service philosophy known as the "Water Street Way." This approach emphasizes excellence in customer service, cleanliness, product quality, and guest satisfaction, all of which are foundational pillars that define the restaurant's identity. Water Street prides itself on creating a welcoming atmosphere for its guests while maintaining a robust operational framework that ensures smooth day-to-day functions. The company values teamwork, employee respect, and ongoing improvement, making it an inviting workplace for individuals passionate about hospitality and service excellence. The role in question is pivotal to the continued success of Water Street. As a Busser or Main Operations Associate, the incumbent plays a critical part in upholding the standards that make the dining experience outstanding. This position is responsible for ensuring seamless restaurant operations by following the "Water Street Way" standards and procedures meticulously. Duties include maintaining unparalleled cleanliness levels, supporting product quality, and actively contributing to guest satisfaction. The individual must act as a liaison for operational issues by communicating effectively with the Front of House Manager and participate in weekly meetings to address any challenges or improvements. Training is also a fundamental aspect of this role, where the Busser/Main Operations Associate assists in onboarding new personnel, particularly in procedures, systems, and the maintenance of high-quality service. As a certified trainer, this individual will help new employees understand and implement the standards expected at Water Street. Employees are required to adhere to strict dress codes and procedural policies to maintain the brand's professional image. Furthermore, the role demands physical stamina and mental alertness, including the ability to stand or walk for extended hours, lift varying weights, and navigate a fast-paced, sometimes high-stress environment with calmness and efficiency. This position offers growth opportunities within a team-oriented environment that values friendly and upbeat personalities, good hygiene, and professional behavior. The applicant must be at least 16 years old for busser positions and 18 for maintenance roles, capable of working varied shifts as assigned. Given the physical and mental demands of the job, the candidate should be prepared for a dynamic workday filled with diverse tasks including clearing and resetting tables, maintaining clean floors, handling inventory duties, and completing necessary paperwork. The role not only demands technical proficiency but also interpersonal skills to ensure positive interactions with guests and staff alike. Water Street operates under strict health and safety guidelines, aiming for high scores on health inspections and mystery shopper reports as a testament to their commitment to excellence. Confidentiality and company standards are upheld rigorously, reflecting their professional and ethical workplace culture. All employees are encouraged to actively contribute ideas that enhance departmental operations and personal job performance. This role is essential for maintaining Water Street’s reputation as a leader in the restaurant industry, making it an ideal position for candidates seeking both challenge and fulfillment in the hospitality sector.

• A score of 90 percent or better on all Health Department inspections
• A score of 90 percent or better on all mystery shopper reports
• Follow all dress code requirements including blue jeans, WS T-shirt or chef shirt, WS hat, black non-skid shoes, no visible tattoos, no outward piercings except clear balls
• All routine work documented in an operational manual
• Perform work according to company policies and standards
• Maintain confidentiality of client and company information
• Provide staff assistance as requested and cover other areas as needed
• Respect coworkers' name, space, and concentration needs
• Attend quarterly meetings and yearly evaluations
• Wear hair above collar length
• Answer telephone or intercom promptly with friendly and courteous manner
• Maintain clean and neat work area by performing assigned cleaning tasks
• Accurately complete assigned paperwork
• Physically able to stand and walk for 4 to 10 hours per day
• Lift and carry weights between 10 and 100 pounds
• Push, pull, and maneuver weights between 10 and 150 pounds
• Frequently bend, stoop, twist, and perform rotating motions
• Have corrected vision and hearing
• Ability to climb stairs and ladders frequently
• Able to communicate effectively and calmly with coworkers and management
• Be mentally alert and capable of remembering names, details, and instructions
• Work in moderate temperature and high noise environments
• Identify and report hazards immediately