Buffet Host, Southland Casino - Join Us Now!

Delaware North Gaming is a globally recognized hospitality and food service company with a rich history extending over 100 years. The company prides itself on delivering exceptional guest experiences across a diverse range of venues including iconic sports arenas, casinos, national parks, hotels, and retail locations. As a family-owned business, Delaware North places great importance on values such as teamwork, respect, and career growth opportunities for its employees. One of its notable properties, Southland Casino Hotel in West Memphis, Arkansas, features an exciting and dynamic environment with over 2,200 slot machines, live table games like blackjack, craps, and roulette, along with simulcast wagering and a sportsbook. The location's newly established hotel boasts 300 luxurious rooms and suites, making it an attractive destination for both leisure and gaming guests. The available Host position at Southland Casino is both full-time and part-time, focusing on fostering a welcoming and efficient experience for visitors to the casino's dining and gaming venues. This role is ideal for those who thrive in team-oriented, fast-paced settings and are passionate about providing excellent customer service. As a Host, you will be at the forefront of guest interactions, overseeing the host station and managing seating arrangements through detailed review of floor plans and reservation books. The position is tipped, with a base hourly pay of $15.00, not including potential additional earnings from tips. Delaware North offers a comprehensive benefits package designed to support the personal and professional well-being of their team members. In this role, hosts will be responsible for coordinating guest seating while maintaining control over wait times, inspecting dining areas to ensure cleanliness and proper setup, and actively engaging with guests to confirm satisfaction and address any concerns promptly. The hosts also handle answering telephone calls during operational hours, proving them a central communication point for guests looking to make reservations or inquire about services. This position demands high energy, multitasking abilities, and excellent communication skills. Physical stamina is necessary to remain on feet throughout shifts and to navigate the space between tables while handling light lifting requirements of up to 35 pounds. Working at Southland Casino offers exposure to a vibrant and diverse work environment with schedules that include days, evenings, weekends, and holidays, accommodating a wide variety of availability. Delaware North encourages continuous learning and growth, offering employee assistance programs, training, development opportunities, and an employee discount. Eligible employees may receive health, dental, and vision insurance, 401(k) company matching, paid vacation and holidays, parental bonding leave, and tuition or certification reimbursement. The company's inclusive culture supports equal employment opportunity without discrimination, making it a welcoming place for all team members. Joining Delaware North means becoming part of a global team shaping the future of hospitality with endless career growth pathways and the chance to work in esteemed venues providing great times in great places.

• Ability to remain on feet for the entire length of the shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds