Branch General Manager - Quick Hire!

Mission Linen Supply is a family-owned, privately held company recognized as a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Established in 1930 and headquartered in Santa Barbara, California, Mission Linen Supply began as a small operation and has expanded significantly to become a premier name in the linen rental and uniform industry across five western states. The company prides itself on its comprehensive understanding of customer needs and its commitment to providing environmentally friendly goods and services. Its growth over nearly a century reflects a dedication to quality, innovation, and customer satisfaction in a competitive marketplace. Mission Linen Supply embraces a culture that values professionalism, safety, and positivity, creating an environment where employees have numerous opportunities for growth and success. The company's commitment to equal employment opportunity is evident through its adherence to Equal Opportunity Employer (EEO), Affirmative Action Plan (AAP), and various veteran and disability protections. This inclusive workplace ensures fairness in recruitment, hiring, promotion, and other employment terms, supporting diversity and equal access for all team members. The company is currently seeking a driven and capable Branch General Manager to lead its service center branch operations. This full-time position offers a salary range of $85,000 to $100,000 annually, with the starting pay dependent on the candidate's education, experience, qualifications, and geographical location. In addition to the base salary, the compensation package includes up to $12,000 in annual incentive opportunities based on performance and a car allowance, reflecting the role's leadership and operational demands. The Branch General Manager role is pivotal in driving the success of the service center branch by overseeing the entire operational function. This involves leading and mentoring a team of Route Sales and Service Representatives (RSSRs), with a primary focus on fostering leadership in the field and achieving sales goals related to one-way and rental services. The manager is responsible for ensuring exceptional customer satisfaction, which is critical to promoting account retention and expanding market share in their operational region. Beyond leadership and sales, the Branch General Manager manages critical performance metrics, including labor, inventory, and other operational costs. They recommend and implement programs aimed at improving efficiency and reducing expenses while working closely with the sales department to meet branch revenue targets. The role entails hands-on support and a lead-by-example approach to managing a diverse service team that includes area managers, route sales, and service drivers. The position demands comprehensive knowledge of route sales management and familiarity with textile rental products and services or relevant experience in a similar industry. The manager also acts as the primary local contact for customers, community stakeholders, vendors, and government entities, representing Mission Linen Supply's interests and maintaining robust external relationships. Candidates must bring excellent customer service skills, strong business acumen for financial data analysis, and computer literacy in Microsoft Office and financial or route accounting systems. A bachelor's degree or equivalent experience in related fields is required to effectively handle the responsibilities. The successful applicant will showcase strong interpersonal and communication abilities, ensuring smooth operations, compliance with safety and audit standards, and regular, effective fleet maintenance. Mission Linen Supply offers a supportive and growth-oriented work culture, emphasizing employee development and operational excellence. For those seeking a challenging yet rewarding management role within a reputable and environmentally conscious company, this opportunity provides a platform to excel in leadership and operational management within the linen and uniform rental industry.

• Previous management and leadership experience
• Strong customer service skills and focus
• Knowledge and familiarity with route sales and service
• Familiarity with textile rental products and services or relevant experience in a like industry
• Strong business acumen to understand and analyze financial data to make good business decisions
• A bachelor’s degree or college with equivalent years of related experience
• Computer literate in Microsoft Office and related business systems including financial and route accounting
• Strong interpersonal and communication skills