Boca Raton,FL,USA-based Airport at American Airlines | Hiring

Platinum Group Security is a recognized leader in the security industry with nearly 30 years of experience dedicated to providing exceptional security solutions across America. Founded in 1996, the company has grown into one of the premier security providers in South Florida and nationwide, driven by principles rooted in protection, customer service, and reputation. Platinum Group Security takes pride in its commitment to hiring only the best and brightest security professionals, deliberately choosing quality over quantity to maintain their reputable service. The company’s forward-thinking approach embraces advanced technology integration, internal growth opportunities, and cost-effective strategies that reduce turnover while enhancing customer satisfaction and operational excellence. As a growing organization, Platinum Group Security is currently seeking a Front Desk Receptionist to join their corporate office team located in Boca Raton, Florida. This full-time, on-site position operates Monday through Friday from 9:00 AM to 5:00 PM and reports directly to the HR and Talent Acquisition Lead. The role is a vital front-line position that embodies the company’s values of loyalty, integrity, professionalism, and excellence. The Front Desk Receptionist serves as the first point of contact for visitors, clients, and callers, playing a pivotal role in creating a welcoming and professional atmosphere. Key responsibilities of the role include managing front desk operations with a high level of organization and attention to detail, handling multi-line phone systems efficiently, managing mail and package deliveries, maintaining visitor logs, and assisting with various administrative functions such as data entry, filing, scanning, and badging. The Front Desk Receptionist also supports new hire orientation and onboarding processes, including completing Form I-9 and verifying employment eligibility documentation. The ideal candidate will have prior experience in receptionist or administrative support roles, preferably within the security industry, and demonstrate strong communication, multitasking, and organizational skills. Familiarity with Florida's security officer licensing requirements and proficiency in HRIS/ATS platforms like ADP Workforce Now is a plus. Additionally, competence in Microsoft Office applications and office equipment operation is required to successfully fulfill daily duties. The physical demands of the job include prolonged periods of sitting, occasional lifting of items up to 20 pounds, and clear communication through various channels including phone, video conference, and in-person interactions. Platinum Group Security offers a supportive and positive work environment where employees have opportunities for career growth and advancement. Joining Platinum Group Security means becoming part of a company that prioritizes employee well-being by providing competitive salaries, comprehensive health, dental, and vision benefits, as well as paid time off and holidays. This position offers a platform for individuals passionate about security and customer service to develop a rewarding career by contributing to a team that protects what matters most. Platinum Group Security is proud to be an equal opportunity employer, welcoming candidates from diverse backgrounds and experiences to apply and grow within the organization.

• High school diploma or equivalent
• Previous experience in a receptionist or administrative support role
• Strong communication skills
• Organizational abilities
• Ability to multitask
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of security industry licensing requirements a plus