Beauty Concierge - The Shops At Town and Country Rack
Posted on October 24, 2025
Nordstrom is a leading fashion retailer known for its customer-centric approach and dedication to quality merchandise and service. Established as a trusted name in retail, Nordstrom operates through numerous department stores and specialty shops, offering a broad range of apparel, shoes, accessories, and beauty products. With a reputation for exceptional customer experience and a dynamic shopping environment, Nordstrom continues to attract a diverse clientele by providing personalized services and maintaining an inviting store ambiance.
The company places strong emphasis on employee development, inclusivity, and innovation, ensuring a supportive workplace where employees can thrive. Nordstrom offers a comprehensive benefits package, including medical, vision, dental, life insurance, disability coverage, retirement plans, paid time off, and employee merchandise discounts. Their commitment to employee well-being extends to tailored assistance for individuals with disabilities and consideration of applicants with diverse backgrounds, adhering strictly to legal requirements.
The Rack Beauty Concierge role at Nordstrom situates you in a fast-paced, high-energy retail setting where your passion for beauty trends and product knowledge will enrich the customer experience. As a key contributor on the sales floor, you play a crucial part in making the shopping process quick, easy, and enjoyable, helping customers discover great deals and find the products they need. The role demands keeping the sales floor impeccably clean, organized, and well-stocked, while accurately managing inventory processes such as checking in merchandise and affixing correct price tags.
In this position, you are responsible for resolving customer concerns promptly and professionally to maintain Nordstrom's high standard of service. Team collaboration is essential, involving tasks like re-merchandising, filling product testers, and maintaining neatness throughout the day to ensure the sales area always looks appealing and ready for shoppers.
The ideal candidate exhibits enthusiasm, a positive outlook, and a sense of adventure, taking full ownership of their responsibilities with accountability and initiative. Strong organizational and prioritization skills are necessary to juggle multiple tasks while maintaining attention to detail. Excellent communication abilities—both verbal and written—are essential, alongside solid math skills required for handling transactions and inventory.
Physically, the role is active and requires continuous movement for 6-8 hours per shift, involving frequent bending, squatting, reaching, and lifting items that may weigh up to 25 pounds. This physically engaging job demands stamina and agility, making it ideal for individuals who enjoy a dynamic retail environment and engaging directly with customers.
Nordstrom provides competitive pay ranging from $16.60 to $17.30 per hour, with eligibility for performance-based incentives. This is an hourly position that offers opportunities for both personal and professional growth within an inclusive, supportive company renowned for putting employees and customers first. If you are passionate about beauty and retail, thrive in a collaborative environment, and delight in providing excellent service, the Rack Beauty Concierge role could be an excellent fit for you.
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds