Beauty Concierge - The Orchard Rack - Apply Now!
Posted on October 24, 2025
Nordstrom, Inc. is a leading fashion retailer recognized for its commitment to customer service, quality merchandise, and a vibrant, inclusive shopping experience. Established over a century ago, Nordstrom has grown into a globally known brand with a reputation for excellence in retail. The company operates numerous department stores, boutiques, and e-commerce platforms that offer a broad range of apparel, shoes, cosmetics, and accessories. Known for its customer-centric approach, Nordstrom places significant emphasis on training and empowering its employees to deliver outstanding service in a friendly and dynamic environment.
Nordstrom is currently seeking enthusiastic individuals to join their team as Rack Beauty Concierges. This role is designed for those who thrive in fast-paced, high-energy retail settings and have a passion for beauty products and trends. The Rack Beauty Concierge plays a vital role in enhancing the customer shopping experience by sharing product knowledge, assisting customers in finding great deals, and ensuring the sales floor is appealing and well-maintained. This position is hourly, with a pay range typically between $19.50 and $20.30 per hour depending on location, knowledge, and experience, with potential eligibility for performance-based incentives or bonuses.
As a Rack Beauty Concierge, you'll start your day engaging customers by sharing your expertise and excitement about the latest beauty trends and products. The focus is on making the shopping process simple, enjoyable, and efficient, all while helping customers uncover the best deals available. Beyond customer interaction, you will maintain the visual and operational standards of the sales floor. This involves keeping the space clean, organized, and inviting, completing inventory processes diligently, and ensuring all merchandise is correctly checked in and accurately ticketed.
Handling challenging customer situations with calmness and professionalism is essential. You'll work alongside your team to keep the sales floor stocked by re-merchandising regularly, replenishing testers, and straightening displays throughout your shift. The role demands physical stamina and dexterity; you will frequently engage in activities such as bending, twisting, squatting, and lifting items, sometimes up to 25 pounds. This active, hands-on role requires not only interpersonal skills but also an ability to multitask effectively and perform under pressure.
Nordstrom values its employees highly and offers a comprehensive benefits package that supports both the personal and professional lives of its team members. Benefits include medical, vision, dental, retirement plans, life insurance, disability coverage, paid time off, employee merchandise discounts, and access to Employee Assistance Programs. Nordstrom also adheres to fair hiring practices, including background checks consistent with legal standards and accommodations for applicants with disabilities.
If you are enthusiastic, accountable, detail-oriented, and enjoy working in an engaging retail environment, this role offers a fantastic opportunity to grow your career with a respected leader in the fashion industry. Join Nordstrom and become part of a passionate team dedicated to delivering exceptional customer experiences every day.
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds