Barista Lead - Winston-Salem State U. - Full-time

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment to service and a unified sense of purpose, Aramark is dedicated to making a positive impact for its employees, partners, communities, and the planet. The company fosters a work environment where every employee has equal opportunity, free from discrimination, and is empowered to develop their talents and grow professionally. Known for its vibrant culture and dedication to excellence, Aramark is a place where individuals can find new challenges, a sense of belonging, and a rewarding career path. The organization highly values diversity and inclusion and adheres strictly to principles that protect the rights of all employees, ensuring a safe and welcoming workplace. The role of Barista Lead at Aramark is vital in creating a memorable and exceptional experience for customers. This position involves not only the preparation and service of high-quality coffee and specialty beverages but also includes training and guiding baristas and staff to uphold Aramark's brand standards. The Barista Lead is responsible for ensuring that every beverage and food item served meets quality specifications, handling cash and POS transactions accurately, and maintaining a clean and safe environment. This role also requires leadership in scheduling and delegating tasks to team members, fostering an efficient and cohesive work atmosphere. The Barista Lead plays an important part in maintaining adherence to food safety policies, following health and sanitation guidelines rigorously, and providing excellent customer service throughout every interaction. Functioning as both a hands-on team member and a leader, the Barista Lead prepares and serves coffee, tea, and specialty drinks adhering strictly to recipe guidelines to deliver consistent product quality. They manage the setup and breakdown of the coffee bar, ensuring all stations are clean, stocked, and organized. This role demands excellent interpersonal skills to greet and assist customers, anticipate their needs, and create a welcoming atmosphere. Cash handling and register operation are key responsibilities, requiring accuracy in transaction processing, cash drawer balancing, and compliance with company cash handling policies. The Barista Lead is also tasked with developing new skills while supporting others in their roles. They contribute to the team's success by offering clear guidance on coffee and food preparation, customer service standards, and safety protocols. This position may involve physical activities such as lifting, bending, pushing, pulling, and extended standing or walking, as well as wearing uniforms and personal protective equipment as required. Overall, the Barista Lead position with Aramark offers an excellent opportunity for individuals passionate about coffee and customer service to grow in a dynamic and supportive work environment that values their contributions and professional development.

• Experience as a successful barista
• Previous cash handling experience
• Basic math and counting skills
• Ability to follow required dress code
• Ability to read and communicate in English
• Complete Food Handling Certification as required