Barista - Hospitality/Sacred Grounds - Juneau - Open Until Filled

Tlingit & Haida is a prominent organization that serves the indigenous communities of Southeast Alaska, focused on promoting the well-being, culture, and economic development of its members. One of the sectors under its umbrella is the hospitality department, specifically the Sacred Grounds coffee shop located in Juneau, Alaska. Sacred Grounds is an inviting establishment committed to providing exceptional coffee experiences while upholding strong community values and a welcoming atmosphere. The role of Retail Associate I (Barista) at Sacred Grounds is a critical position within the hospitality department designed to enhance customer experience through expertly prepared specialty coffee and other beverages. This non-exempt hourly position offers a wage based on experience, with a starting point of $17.34 per hour plus tips. Hours of work vary, requiring flexibility to cover early mornings, evenings, weekends, and holidays. The successful candidate will be responsible for greeting patrons warmly, taking accurate orders, preparing and serving hot and cold beverages including espresso drinks, blended coffees, and teas, and providing excellent overall customer service. Beyond beverage preparation, the Retail Associate I will maintain the cleanliness and sanitation of the espresso equipment, utensils, and work area, as well as the indoor and outdoor seating spaces. Monitoring food orders and ensuring timely, accurate service is essential, along with verifying the temperature and proper functioning of refrigeration and heating equipment to meet safety standards. This position demands a high level of attentiveness to detail and quality, including following food safety regulations and using proper methods for food handling and service. The person filling this role will also be responsible for stock management, including ordering, receiving, and stocking supplies and retail products, maintaining inventory, and updating promotional materials like weekly specials. Knowledge of specialty coffee blends, preparation techniques, and product attributes is important to provide customers with informed recommendations and personalized service. Handling cash and processing payments accurately via the point-of-sale system is a routine part of the job. This role also involves a degree of multitasking and the ability to thrive in a fast-paced retail environment, meeting the needs of multiple customers efficiently and kindly. Tlingit & Haida values a culture of safety and adherence to policies, with a no-tolerance workplace policy. Employment is conditional upon passing pre-employment screenings, including drug and alcohol tests, as well as a federal criminal background check. The position's physical demands include standing for long hours, carrying trays up to 25 pounds, and working in conditions that involve exposure to high temperatures, steam, and potential hazards such as slips, cuts, and burns. Overall, this Retail Associate I (Barista) role offers an opportunity to be part of a meaningful organization that prioritizes community engagement and quality service in a vibrant coffee retail setting within Southeast Alaska.

• Knowledge of specialty coffee ingredients
• Experience using commercial espresso equipment
• Adherence to safe food handling procedures and sanitation practices
• Knowledge of food preparation and food service skills
• Good customer service skills to manage multiple orders in a busy retail atmosphere
• Ability to provide efficient and friendly service
• Availability to work early mornings, evenings, weekends, and holidays