Barista - Full-time

UPMC Children’s Hospital is a leading healthcare establishment known for its commitment to exceptional patient care and community health services. Situated within this reputable institution is a Starbucks location that caters not only to hospital staff, patients, and visitors but also plays a vital role in improving the overall hospital experience by providing high-quality coffee and beverage services. This Starbucks location operates under the well-recognized brand standards set by Starbucks Corporation, ensuring that every customer receives consistent and excellent service along with expertly crafted beverages. It combines the familiar warmth and comfort of Starbucks with the unique environment of a busy hospital setting, creating a niche for those who appreciate both convenience and quality in their coffee breaks or refreshments. The role of the Full-Time Barista at UPMC Children’s Hospital Starbucks involves much more than just preparing your favorite espresso drink. This position requires a passionate individual dedicated to delivering an outstanding customer experience through quick, efficient, and friendly service. The barista is responsible for preparing espresso drinks, smoothies, and coolers according to specific customer requests and Starbucks’ strict quality standards. Additionally, the role entails cashiering duties, maintaining the workstation cleanliness, and ensuring that supplies are stocked and readily accessible. Beyond making great drinks, this role is centered around creating memorable interactions with every guest, providing them with a welcoming atmosphere where their needs are understood and met promptly. Baristas at UPMC Children’s Hospital Starbucks must be knowledgeable about the products and be able to educate customers, answering questions and making personalized suggestions to enhance the overall Starbucks experience. The operational side of the job includes using espresso machines and video screens proficiently, managing orders to ensure drinks are delivered within three minutes, and performing regular cleaning duties aligned with store policies. Commitment to safety and cash handling procedures is critical, as is the ability to contribute positively towards the store’s profitability goals. Successful candidates will also demonstrate initiative in upselling through customer demonstrations and samples of brewing equipment. This position offers an enriching atmosphere where the barista not only hones their skills in beverage preparation but also gains valuable experience in customer service, teamwork, and communication in a dynamic healthcare hospitality environment. The role demands an energetic attitude, attention to detail, and a genuine passion for beverages and customer satisfaction. UPMC Children’s Hospital values diversity and inclusion and provides an equal opportunity environment for employment. Potential applicants must be prepared to comply with specific clearances including Act 31, 33, 34, and 73 renewals, ensuring a safe and compliant work environment within the hospital setting. This is a full-time position promising stability and the chance to make a positive impact in both the hospital and wider community through excellent beverage service.

• Clearances with renewal
• Act 31
• Act 33
• Act 34
• Act 73