BARISTA - Full-time

Compass Group is a global leader in foodservice management, dedicated to delivering exceptional hospitality experiences across a wide variety of sectors including healthcare, education, business, sports, and leisure. With a strong commitment to quality and innovation, Compass Group operates numerous brands that cater to the unique needs of their clients and communities. One of its prominent divisions is TouchPoint Support Services, which specifically serves patient families and visitors at Ascension Health hospitals throughout the United States. As part of the Compass Group family, TouchPoint embodies the company’s core mission of improving health and wellbeing through excellent service, clean and welcoming environments, and great food. The company fosters a culture built on collaboration, respect, and community, emphasizing the importance of supporting both their associates and customers alike. We are currently seeking enthusiastic and dedicated individuals to join us in the role of Barista at TouchPoint Support Services, located at Henry Ford Providence Novi, 47601 Grand River Avenue, Novi, MI 48374. This position offers both full-time and part-time schedules Monday through Friday, with hours varying and details provided at the interview stage. The pay rate for this position is $15.00 per hour. As a Barista, you will be an essential part of our hospitality team, directly impacting the healing atmosphere we strive to create in our healthcare settings. Your primary responsibilities will revolve around preparing and serving high-quality coffee, espresso drinks, and related food and beverage items to patients, their families, visitors, and staff. This customer-facing role demands a friendly, courteous demeanor and a passion for delivering outstanding service. You will also be expected to maintain strict adherence to food safety and hygiene standards, including Hazard Analysis and Critical Control Point (HACCP) guidelines, ensuring that all items are prepared, served, and presented with the utmost care and professionalism. This position is welcoming to candidates who are willing to learn, as training is provided, making it an excellent opportunity for individuals new to the food service industry or those seeking to build a fulfilling career with a reputable organization. The role includes operating point-of-sale systems efficiently, managing cash and charge transactions accurately, and contributing to the overall cleanliness and organization of the service area. Beyond these technical skills, the ideal candidate will demonstrate a strong work ethic, an eagerness to support team members, and a genuine commitment to fostering a positive customer experience. Working at TouchPoint means being part of a company that values generosity, hard work, and a team-oriented spirit. Associates benefit from multiple perks designed to support their wellbeing both on and off the job. Full-time and part-time employees alike can take advantage of retirement plans, health and wellness programs, identity theft protection, and various voluntary benefits including pet insurance and critical illness coverage. Full-time roles offer additional benefits such as medical, dental, and vision insurance, life and disability coverage, commuter benefits, flexible spending accounts, and employee assistance programs. Joining TouchPoint is more than just a job; it’s a chance to contribute to the healing process in a meaningful way while developing your skills in a supportive and rewarding environment. If you have a passion for people, an obsession with service, and a desire to be part of a larger mission to improve lives through hospitality, this Barista position may be the perfect fit for you. We invite you to apply and become part of a team that makes a difference every day.

• Willing to train
• Ability to work a full-time or part-time schedule Monday through Friday
• Ability to stand for extended periods
• Ability to handle cash and operate POS devices
• Ability to follow food safety guidelines including HACCP
• Ability to communicate effectively with customers and team members
• Reliable and punctual
• Ability to perform physical tasks related to the role such as lifting and cleaning