Banquet Server - Now Hiring!

PENN Entertainment stands at the forefront of the integrated entertainment industry, delivering exceptional experiences through its extensive network of casinos, hotels, and sports content platforms. With a presence spanning 43 destinations across North America, PENN Entertainment offers a dynamic and exciting environment for professionals passionate about entertainment, hospitality, and guest services. The company also operates leading online platforms such as ESPN BET and theScore Bet Sportsbook and Casino, reflecting a commitment to innovation and expansive reach in the digital gaming and sports betting spaces. At PENN Entertainment, the focus is not only on delivering high-quality entertainment but also on fostering a workplace culture that values diversity, sustainability, and career development. The organization makes it a priority to support its team members with comprehensive wellness programs that address financial, physical, and mental well-being. Employees benefit from competitive Total Rewards packages that include day-one medical coverage, dental and vision insurance, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. Joining PENN Entertainment means becoming part of a vibrant team where enthusiasm for fun and exceptional guest service drives daily operations. The company encourages a collaborative and respectful atmosphere where career growth and skill development are actively supported. The role of Banquet Server at Hollywood Casino & Hotel, a division of PENN Entertainment, offers an excellent opportunity for those who enjoy engaging with guests and being part of memorable dining experiences. This on-call position features a base pay of $6.875 per hour plus tips, averaging between $22 and $24 per hour. The position requires a dynamic individual who can manage multiple tasks efficiently and maintain a positive and professional demeanor under the fast-paced demands typical of banquet and event service settings. Banquet Servers at Hollywood Casino & Hotel play a critical role in ensuring that events run smoothly from set-up to clean-up. Responsibilities include setting buffet lines and tables with appropriate décor and supplies, serving plated meals and beverages, responding promptly to guest needs, and maintaining cleanliness and organization throughout the function areas. The server acts as a vital liaison between the banquet staff and other restaurant personnel to deliver seamless, high-quality service. Candidates for this role must bring experience in banquet or restaurant service along with knowledge of proper sanitation practices and excellent verbal communication skills. Physical mobility and the ability to handle tasks requiring bending, lifting up to 30 lbs, and other physical activities are essential. The ability to work independently, multitask effectively, and respond quickly to visual and auditory cues is required. Certification in alcohol awareness (TiPS) must be obtained, emphasizing the company's dedication to responsible service. This role is ideal for individuals who thrive in a team-oriented environment and are committed to providing outstanding service, especially during peak periods such as the holiday season. With access to day-one benefits, tuition reimbursement options, recognition programs, and career advancement opportunities, the Banquet Server position offers not just a job but a pathway to growth within a leading entertainment company dedicated to changing the face of fun and hospitality.

• Must be at least 18 years of age
• previous banquet and/or restaurant service experience
• knowledge of proper restaurant sanitation procedures
• outgoing personality with exceptional work habits
• must have open availability to work holiday season (December 1st through December 23rd)
• must be able to read and write in English and have good verbal communication skills
• basic math skills such as adding, subtracting, multiplication, division, fractions, decimals, etc
• ability to respond to visual and aural cues
• ability to maintain a positive attitude
• ability to operate in mentally and physically stressful situations
• able to work independently with little or no direct supervision
• able to multi-task efficiently
• must become TiPS (alcohol awareness) certified
• physically mobile with ability to push, pull, carry, and lift up to 30 lbs, and the ability to reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas