Bagroom Agent - $20.5 per HOUR
Posted on October 24, 2025
Swissport is a globally recognized leader in aviation services, renowned for delivering exceptional ground handling, cargo handling, and passenger services to over 300 million passengers every year. With a mission to provide the aviation industry with consistent and tailor-made solutions worldwide, Swissport prioritizes enhancing the customer experience by ensuring operational excellence and safety in every aspect of its service. The company operates at numerous airports globally, maintaining the highest standards of professionalism and reliability. Swissport attributes its success to its people and fosters a corporate culture grounded in its core values: Show You Care, Do the Right Things, and Win as a Team. These values not only inspire employees to deliver superior service but also create an inclusive and collaborative working environment.
In the role of Bagroom Agent, you will become a vital part of Swissport's ground handling team. This position involves providing essential under-wing ground support services, including loading and unloading baggage and cargo, marshalling aircraft during arrivals and departures, servicing water and lavatories, and handling special items such as wheelchairs and child strollers. As a Bagroom Agent, you will play a key role in ensuring the smooth turnaround of aircraft and the timely, safe handling of passenger belongings. The role demands physical stamina as agents need to handle heavy lifting tasks up to 70 pounds, work outdoors in inclement weather conditions, and operate various ground support equipment. The pay rate for this position is $20.50 per hour, reflecting the responsibilities and skills required.
Your daily duties will include marshaling aircraft safely as they arrive and depart from the gate, unloading and delivering passenger luggage and air cargo to the correct destinations, and managing the safe transportation of special items such as live animals and mail. You will also operate a variety of ground support equipment, including tow tractors, belt loaders, baggage tugs, and de-icing units, among others. Attention to health and safety is critical, so you will be expected to report equipment malfunctions promptly and comply fully with all relevant security regulations enforced by federal, state, municipal, airport authority, and carrier bodies.
Swissport values communication, flexibility, and teamwork. The Bagroom Agent position requires excellent communication skills and the ability to work various shifts, including days, evenings, nights, weekends, and holidays. Candidates with previous ramp experience will find this role familiar but training is provided for all aspects of the position. This job is an excellent opportunity for individuals seeking to build a career in aviation services with a reputable company committed to diversity, inclusion, and equal opportunity. Join Swissport and contribute to a team that truly connects the world of aviation while advancing your professional journey.
- High school diploma or equivalent
- ability to lift heavy objects up to 70 pounds
- ability to work outdoors in various weather conditions
- willingness to comply with all airport and aviation security standards
- valid driver’s license
- availability to work flexible shifts including nights, weekends, and holidays
- good communication skills
- strong attention to health and safety