Aviation Job in Elgin,IL,USA | Hiring

Peppa Pig World of Play Chicago, located in Schaumburg, is a premier family entertainment center dedicated to providing immersive and interactive play experiences inspired by the beloved children's character, Peppa Pig. As part of Merlin Entertainments, a global leader in location-based family entertainment, Peppa Pig World of Play offers safe, engaging, and educational environments where children and their families can connect and create lasting memories. The establishment is committed to exceptional guest service, operational excellence, and community involvement, making it a welcoming destination for visitors of all ages. With a strong focus on quality, innovation, and inclusivity, the venue continues to expand its reach and impact by delivering world-class attractions and play experiences. The role of General Manager at Peppa Pig World of Play Chicago is a pivotal leadership position responsible for driving the strategic vision and operational success of the attraction. This full-time position offers a competitive salary ranging from $80,000 to $90,000 per year. The General Manager will oversee all aspects of the business, ensuring the achievement of short and long-term financial goals, including EBITDA, profit and loss management, and return on investment. A key focus of the role is to champion a guest-first culture that prioritizes memorable and exceptional experiences for all visitors. The successful candidate will leverage data analytics and customer insights to continuously improve service delivery while fostering a high-performance and inclusive team culture aligned with company values. In this role, the General Manager will lead the development and execution of strategic marketing initiatives designed to target diverse audiences and identify new market opportunities for growth. They will act as a visible and values-driven Brand Ambassador both internally and externally, strengthening the location's reputation and community relationships. The General Manager will be entrusted with managing budgets, optimizing revenue streams such as Revenue Per Capita and Midway sales, and ensuring operational efficiency through effective workforce planning and safety management. Additionally, the role requires overseeing capital projects, talent development including diversity, equity, inclusion and accessibility (DEI&A), and fostering partnerships with local nonprofits, businesses, and authorities. This dynamic leadership role demands a results-oriented mindset, adaptability, and excellent communication skills to motivate and inspire a diverse team. The General Manager will promote open communication, safety, and collaboration while driving sustainable long-term growth. They will also be accountable for delivering corporate social responsibility (CSR) targets and representing the brand with integrity within the local community. This position is ideal for a creative, charismatic, and resilient leader passionate about family entertainment and committed to operational excellence and superior guest satisfaction.

• bachelor's degree in business, management, or marketing preferred
• minimum 3 years of experience at a manager level in a high visitor volume environment
• proven track record of delivering EBITDA targets for at least 2 years
• experience working with children and families preferred
• strong leadership skills
• business acumen
• operational mindset
• financial analytical skills
• creativity
• strong communication skills
• ability to inspire teams
• adaptability and resilience
• relationship-building and negotiation skills
• commitment to collaboration
• passion for guest service
• ability to work in fast-paced environments